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Network Card Problems

Posted: 2006-12-18 12:08pm
by Old Plympto
Can anyone help with a network card problem I've been having?

Two days ago I formatted my home desktop computer hard disk and reinstalled Windows XP. All the applications and drivers reinstalled well, expect for the Network Adapter, a RealTek RTL8139D fast ethernet controller.

I did everything the troubleshooter asked me to do and the best I got was that the driver was installed but I got a Code 10 - This device cannot start. I've been wrestling with this after work for two days now.

I even Googled for help with various search strings to no avail.

I'd be grateful for any advise in the matter. Thanks.

Posted: 2006-12-18 12:16pm
by General Zod
Have you tried googling the model number of yoru adapter to try and find the specific drivers for it? It could be one of those buggy hardware parts that doesn't quite work properly with Windows bundled driver packages.

Posted: 2006-12-18 12:21pm
by Old Plympto
General Zod wrote:Have you tried googling the model number of yoru adapter to try and find the specific drivers for it? It could be one of those buggy hardware parts that doesn't quite work properly with Windows bundled driver packages.
I got the exact driver from driverguide.com which is apparently the same type in the Windows bundles driver packages.

I've also removed and replaced the card in its slot. No changes.

Posted: 2006-12-18 12:44pm
by General Zod
Old Plympto wrote:
General Zod wrote:Have you tried googling the model number of yoru adapter to try and find the specific drivers for it? It could be one of those buggy hardware parts that doesn't quite work properly with Windows bundled driver packages.
I got the exact driver from driverguide.com which is apparently the same type in the Windows bundles driver packages.

I've also removed and replaced the card in its slot. No changes.
What about going to the card manufacturer's site to see if there have been any updates? Also, have you tried uninstalling from the hardware device list in properties, rebooting and seeing if it picks it up afterwards?

Posted: 2006-12-18 01:32pm
by InnocentBystander
If you can, try putting the network card in another slot (I assume its PCI?) on your motherboard, or if possible, another motherboard entirely.

Question 1 is, is your hardware broken.

Now, just to make sure, did you install the driver properly, and would you know if you did (might not hurt to give reinstalling the driver another go). In addition, you might consider checking to make sure the driver your using is really the right one. Checking out the motherboard's webite should yield drivers (or in the case of an OEM like dell/compaq/etc) you'll have to find their own little 'support/drivers' section for whatever model number you have.

Its not that I don't trust DriverGuide.com or Windows Update... but I doesn't hurt to check.