Windows not loading properly

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Solauren
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Windows not loading properly

Post by Solauren »

Version: XP
Problem; Boots up normally up until you see the desktop background.
AT that point, no icons, no taskbar, no right click.

I can't find an explaination on the internet that isn't badly formatted or a little above my head (I am not a Windows Registry expert).

Anyone know where to go to get help? Microsoft help has proven, unhelpful, and I don't want to email them unless I can't get help otherwise.
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Dominus Atheos
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Re: Windows not loading properly

Post by Dominus Atheos »

Solauren wrote:Version: XP
Problem; Boots up normally up until you see the desktop background.
AT that point, no icons, no taskbar, no right click.

I can't find an explaination on the internet that isn't badly formatted or a little above my head (I am not a Windows Registry expert).

Anyone know where to go to get help? Microsoft help has proven, unhelpful, and I don't want to email them unless I can't get help otherwise.
Press the Windows key + R, then enter "explorer" into the run dialog box that pops up. See if your icons come up then.
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Solauren
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Re: Windows not loading properly

Post by Solauren »

"Cannot find C:\windows\explorer.exe"

It's there. I've also tried safe mode, RegClean, Registry Mechanic.

Nothing.
I've been asked why I still follow a few of the people I know on Facebook with 'interesting political habits and view points'.

It's so when they comment on or approve of something, I know what pages to block/what not to vote for.
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Dominus Atheos
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Re: Windows not loading properly

Post by Dominus Atheos »

Solauren wrote:"Cannot find C:\windows\explorer.exe"

It's there. I've also tried safe mode, RegClean, Registry Mechanic.

Nothing.
...


It says it can't find Explorer?!?

Wow, that's bad. Alright, when the computer starts up, hit f8 like you want to start in safe mode, except select "Safe mode with a Command prompt", then when that starts, type "C:\windows\system32\restore\rstrui.exe" and hit enter. Then follow the on screen instructions to roll back your computer to an earlier point in time. That should restore Explorer. (hopefully)
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Hawkwings
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Re: Windows not loading properly

Post by Hawkwings »

...and if that doesn't work, nuke and pave. You can extract your important files off the hard drive to another computer first, but watch out for whatever nasty killed that computer in the first place.
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Uraniun235
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Re: Windows not loading properly

Post by Uraniun235 »

I've seen this before. I'm not sure if it's the exact same issue, but I saw similar symptoms at work once.

Alright, I dug through my work email, and I think I found the one related to this...

First you'll need to boot into Safe Mode, then delete the following registry key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options – Explorer.exe (** Delete the explorer.exe subkey)

Then delete the following folder: C:\Program Files\Microsoft Common

Then reboot.
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Solauren
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Re: Windows not loading properly

Post by Solauren »

I completely cheated :)

I copyed explorer.exe to bob.exe
I changed the shell reference in the Registry to bob.exe

Guess what, it worked :)

However, I will make a note of the other suggested fixs in case this problem persits.

After this, I'm considering the 'nuke and repave' option. Fortunately, I have a second hard drive installed in this thing that might hold it all.

(Failing that, I have thumb drives!)
I've been asked why I still follow a few of the people I know on Facebook with 'interesting political habits and view points'.

It's so when they comment on or approve of something, I know what pages to block/what not to vote for.
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Re: Windows not loading properly

Post by Spyder »

I'd nuke it. If it can't find explorer.exe because it's called 'explorer.exe' then I'd say there's going to be a few issues there.

...You don't have some weird third party firewall that's decided to block access to it per chance?
:D
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Solauren
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Re: Windows not loading properly

Post by Solauren »

Spyder wrote:I'd nuke it. If it can't find explorer.exe because it's called 'explorer.exe' then I'd say there's going to be a few issues there.

...You don't have some weird third party firewall that's decided to block access to it per chance?
No.
I'm pretty sure it had something to do with the virus infection I got the day before.

Seems to be running fine right now. I'm considering trying the Windows XP CD for a repair attempt before I try a nuke.
I've been asked why I still follow a few of the people I know on Facebook with 'interesting political habits and view points'.

It's so when they comment on or approve of something, I know what pages to block/what not to vote for.
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