A Virus/Trojan + System Restore problem. Help?
Posted: 2009-11-13 03:26am
I'm running Windows XP, SP3.
I recently got a pretty nasty virus/trojan/something that installed some Security Centre program on my computer and caused havoc. Aside from causing constant pop ups trying to get me to pay for and install a virus scanner, it disabled use of the Task Manager, disabled System Restore and wouldn't let me run or open any programs.
The first thing I tried to do was boot into safe mode to see if I could use a System Restore, but safe mode didn't work. When I try to boot safe mode, I get a message saying "Pres esc to cancel loading of sptd.exe". If I press esc the computer reboots into normal windows, if I don't press esc after a few seconds it still reboots into normal windows.
Eventually I managed to run some programs from an alternate account before the virus/trojan stopped me. I did the standard Adaware, Spybot, AVG and some other malware programs. These seemed to fix the problem for the most part. Windows loads normally, I can run all programs and task manager is working again.
The problem is, I still can't open System Restore. When I try to open it from System Tools, I get a message saying that it's been disabled by the Domain Administrator. I'm the Admin of this computer and have full Admin access to the network. If I try to access it from Control Panel -> System, there is simply no System Restore tab.
On top of that, I still can't boot into Safe Mode, getting the same error message as before.
My anti-virus/firewall has been picking up and blocking various things about twice a day, way more than it used to, so I'm certain my computer is still somehow infected but I'm at a loss of how to fix it.
Suggestions? I appreciate any help anyone can provide.
I recently got a pretty nasty virus/trojan/something that installed some Security Centre program on my computer and caused havoc. Aside from causing constant pop ups trying to get me to pay for and install a virus scanner, it disabled use of the Task Manager, disabled System Restore and wouldn't let me run or open any programs.
The first thing I tried to do was boot into safe mode to see if I could use a System Restore, but safe mode didn't work. When I try to boot safe mode, I get a message saying "Pres esc to cancel loading of sptd.exe". If I press esc the computer reboots into normal windows, if I don't press esc after a few seconds it still reboots into normal windows.
Eventually I managed to run some programs from an alternate account before the virus/trojan stopped me. I did the standard Adaware, Spybot, AVG and some other malware programs. These seemed to fix the problem for the most part. Windows loads normally, I can run all programs and task manager is working again.
The problem is, I still can't open System Restore. When I try to open it from System Tools, I get a message saying that it's been disabled by the Domain Administrator. I'm the Admin of this computer and have full Admin access to the network. If I try to access it from Control Panel -> System, there is simply no System Restore tab.
On top of that, I still can't boot into Safe Mode, getting the same error message as before.
My anti-virus/firewall has been picking up and blocking various things about twice a day, way more than it used to, so I'm certain my computer is still somehow infected but I'm at a loss of how to fix it.
Suggestions? I appreciate any help anyone can provide.