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Aussie NWN: SoU- fuck you Atari, you just lost a customer

Posted: 2003-08-07 10:46am
by Vympel
Quote: From the Retailer's Site:
Neverwinter Nights - Shadows Of Undrentide: Disgraceful

In this day and age it seems publishers just don't seem to get it right and as a consequence shops like ours get lots of stick from our customers, often very irate, and rightfully so, on the way titles are published with obvious faults.

About two days ago, the new expansion for Neverwinter Nights, Shadows Of Undrentide, was released. Since then we have received an overwhelming number of complaints from our customers, all claiming the discs are faulty. Having investigated the problem ourselves, we too discovered an unreasonably high rate of failure for such a very popular title.

It is bad enough when one has to download a patch to get a title going but this one goes way beyond. You, the customer, has to either make an STD phone call or at the least email Atari to get the fix, in the form of a CD, and, to add insult to injury you may have to wait for as long as five days to get up and running, which is disgraceful in my opinion. What's the alternative? Give me your copy back and get your money back, go to another shop and try their copy, I guarantee it will give you the same problem. How do I know? Well, we thought we would go the long yard, as we do, and asked if we could get heaps of the fix cd so we can immediately provide them to customers experiencing difficulties. The reply is as below:[/quote]

Fuck them. It seems every Australian who wants to play SoU has been fucking screwed. Fuck them, I'm returning my newly purchased copy, getting my 50 bucks back, and buying Bloodmoon for Morrowind instead. Tossers. Atari has a short but distinguished history of refusing to accept any responsibility for their own fuckups- they actually had the gall to suggest it wasn't a problem on their end, but ALL of Australia's CD-ROM drives are faulty because they can't deal with their 'sophisticated' copy protection.

They can cram it up their ass- The thread from hell filled with angry aussies

Posted: 2003-08-07 03:26pm
by Einhander Sn0m4n
Once again we see why copy 'protection' causes far more problems than it fixes. Not that it isn't trivially easy for a determined pirate to get around it anyway!!

Posted: 2003-08-07 03:39pm
by Pablo Sanchez
My favorite copy protection type is the one that eats CPU cycles and shoots your framerate in the ass.

Posted: 2003-08-07 04:00pm
by namdoolb
Pablo Sanchez wrote:My favorite copy protection type is the one that eats CPU cycles and shoots your framerate in the ass.
My favourite is the one that stalls the game while it spins the cd up once every 5 minutes.

Posted: 2003-08-08 08:55pm
by Coaan
My favourite kind of copy protection is the kind that's been cracked...honestly...

Posted: 2003-08-08 10:11pm
by Mitth`raw`nuruodo
All this copy-protection shit pisses me off. Especially when it doesn't work. Hell, in my grandmother's car, copy-protected CDs won't work, something about the way the CD player processes everything (it's a super-computerized gadgety-type car). She buys a CD, and can't play it. Why? So people don't "steal music". *kicks the RIAA and their followers in their collective crotch*

I started this awhile ago: I download stuff. If they want to put limits on the product I buy from them, keep me from using it the way I want, fuck 'em, I'll wait until someone cracks it. I haven't bought a piece of software in almost a year now.

Maybe stuff like this will teach 'em to stop fucking around with people's CDs...

Posted: 2003-08-09 01:13am
by Lord of the Farce
I think it might specifically be the Australian branch of Atari that is particularly bad. To date, I've sent 3 emails to them about the CD Key of Neverwinter Nights not working after getting the latest patch, and I've never even got even a hint of an automated reply! :evil:

I did get NWN to work, after changing what I type in with a U rather than the V that worked prior to the patch... :roll:

Note: I did get a reply when I first contacted Atari International within the stated 2 working days for reply.

Posted: 2003-08-09 02:52am
by Brother-Captain Gaius
Grrr. Publishers piss me off, too many times have they fucked over their developers because "its taking too long" or "isn't worth the investment". I bet the only publishers that even have any experience with games are those that are developers too. :evil:

Edit: SOE can go to hell. They're the reason SWG is buggy, they're the reason that I can't play Infantry Online. Die.

Posted: 2003-08-09 04:53am
by SPOOFE
Nothing in the universe is angrier than a gamer that can't play his game.

Maybe all gamers should unionize. The "gamers union". We'll charge a union fee of either five bucks or fifty megabytes worth of porn, monthly. We'll organize game boycotts, start massive protests, and then eventually go crooked, get a boss (me, naturally, being the smartest), and start taking certain publishers "for a ride". Then we'll start seeing funny bumps appear in the ::ahem:: newly paved parking lots of Software Etc.

Posted: 2003-08-09 05:02am
by Uraniun235
SPOOFE wrote:We'll charge a union fee of either five bucks or fifty megabytes worth of porn, monthly.
Alright! That means I won't have to pay union dues with money for over 50 years!

Posted: 2003-08-09 10:32am
by Alyeska
I'm having the same fucking problem with EA and their game C&C Generals. The fucking game thinks I pirated the copy and activates copy protection. That is the form of blowing my side up after 15 seconds. I had to get the fucking no-cd hack to run the game and it still requires the CD, but now I can play. Sorta. I can't fucking play multi-player because of the goddamned hack.

Posted: 2003-08-09 10:38am
by Mitth`raw`nuruodo
Alyeska wrote:I'm having the same fucking problem with EA and their game C&C Generals. The fucking game thinks I pirated the copy and activates copy protection. That is the form of blowing my side up after 15 seconds. I had to get the fucking no-cd hack to run the game and it still requires the CD, but now I can play. Sorta. I can't fucking play multi-player because of the goddamned hack.
have you told them about it? Sometimes stuff like this happens, people go to the store and take a CD key from the box, then go home and distribute it with their pirated copy. Mail EA a letter. Include a copy of the receipt and maybe a picture of the box or something, and they should give you a new CD key. I dunno, never happened to me before...

Posted: 2003-08-09 10:42am
by Alyeska
Mitth-raw-nuruodo wrote:
Alyeska wrote:I'm having the same fucking problem with EA and their game C&C Generals. The fucking game thinks I pirated the copy and activates copy protection. That is the form of blowing my side up after 15 seconds. I had to get the fucking no-cd hack to run the game and it still requires the CD, but now I can play. Sorta. I can't fucking play multi-player because of the goddamned hack.
have you told them about it? Sometimes stuff like this happens, people go to the store and take a CD key from the box, then go home and distribute it with their pirated copy. Mail EA a letter. Include a copy of the receipt and maybe a picture of the box or something, and they should give you a new CD key. I dunno, never happened to me before...
I had this problem when my computer wasn't on the internet. Its primarily a skirmish problem.