Help!??!

Post by **haas mark** » 2003-10-12 11:02pm

Okay, trying to install an antivirus, and this error keeps popping up every time I try to do so:

Using WinXP HE, trying to install AVG, as reccommended by Ein. At least, until I can get my OnTrack back.

~ver

GrandMasterTerwynn · Post by **GrandMasterTerwynn** » 2003-10-13 02:30am

verilon wrote:Okay, trying to install an antivirus, and this error keeps popping up every time I try to do so:

http://verilon.free-host.com/error.jpg

Using WinXP HE, trying to install AVG, as reccommended by Ein. At least, until I can get my OnTrack back.

~ver

For one, why is that error message in German(?)?

<edit>
Upon closer inspection, that appears to be Dutch. But still, why is it not in English?
</edit>

Uraniun235 · Post by **Uraniun235** » 2003-10-13 03:07am

Maybe Verilon is not from USA/Canada/Britain?

Verilon, could you possibly translate that for us?

Post by **haas mark** » 2003-10-13 06:05am

I fI could translate it, I'm sure I wouldn't be asking for help.... But I don't know why I'm getting an error *in the first place.* I'm not running Office or any of its components.. And I am indeed from the US.

~ver

Slartibartfast · Post by **Slartibartfast** » 2003-10-13 11:57am

Maybe you should get the english version of the antivirus.
If you have the english version, you should make sure you have "United States" in your regional settings.
Failing that... hm, hit the computer with a stick. Yeah.

EDIT: By any chance you don't use a foreign version of M$ Office? Maybe some runtime program or viewer that got installed with another package, like a database made in Access, maybe a shareware of some sort.

Post by **haas mark** » 2003-10-13 07:22pm

Slartibartfast wrote:Maybe you should get the english version of the antivirus.
If you have the english version, you should make sure you have "United States" in your regional settings.
Failing that... hm, hit the computer with a stick. Yeah.

EDIT: By any chance you don't use a foreign version of M$ Office? Maybe some runtime program or viewer that got installed with another package, like a database made in Access, maybe a shareware of some sort.

I don't have foreign versions of *anything*.....

~ver

Slartibartfast · Post by **Slartibartfast** » 2003-10-14 12:54am

Yes, but you might have installed some program in English, that was made in a country like the Netherparts or Germany, so it replaced a few Office DLLs with the alien version.

Post by **haas mark** » 2003-10-14 06:41am

Slartibartfast wrote:Yes, but you might have installed some program in English, that was made in a country like the Netherparts or Germany, so it replaced a few Office DLLs with the alien version.

AVG...? At least, I was *trying* to install it.

~ver

Coaan · Post by **Coaan** » 2003-10-14 06:58am

Iirc Avg uses english as it's primary language..

Your fault seems to be within MS...I'd check the language settings on the computer..it might have fucked about with it...or you could have a virus

There are quite alot of possibles invovled...beating it with a stick sounds like a sound method though

Slartibartfast · Post by **Slartibartfast** » 2003-10-14 10:41am

Ok, here's what I understand from the message:

The Office Setup (which is probably the setup.exe that your antivirus is using) can't find some INI file in the folder My Documents (I suppose that's where you have the installation program). See if you can find that INI file in the folder it's requesting, otherwise you might have an incomplete install directory.

As for why is it in alien? Because the antivirus uses alien DLLs or an alien SETUP.EXE - it doesn't matter if the *content* is in english. I mean I can make a VB application in english just fine, even if my Visual Basic is in spanish and people will get message errors that they can't understand once in a while.

Grisoft was founded in 1991 in the Czech Republic by software developer Jan Gritzbach...

So the program IS czech. It's just missing a INI file.

Post by **haas mark** » 2003-10-14 10:46am

Slartibartfast wrote:Ok, here's what I understand from the message:

The Office Setup (which is probably the setup.exe that your antivirus is using) can't find some INI file in the folder My Documents (I suppose that's where you have the installation program). See if you can find that INI file in the folder it's requesting, otherwise you might have an incomplete install directory.

As for why is it in alien? Because the antivirus uses alien DLLs or an alien SETUP.EXE - it doesn't matter if the *content* is in english. I mean I can make a VB application in english just fine, even if my Visual Basic is in spanish and people will get message errors that they can't understand once in a while.

Grisoft was founded in 1991 in the Czech Republic by software developer Jan Gritzbach...
So the program IS czech. It's just missing a INI file.

It's there, all right.

~ver

Slartibartfast · Post by **Slartibartfast** » 2003-10-14 10:56am

verilon wrote:So the program IS czech. It's just missing a INI file.

It's there, all right.

~ver[/quote]

Then the path could be too long. Try moving the folder to a place closer to root (like c:\apps) before you install. Sometimes I get that kind of error when installing directly from a zipfile (it gets copied to TEMP which is just as nested)

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