Need some tech help

Superman · Post by **Superman** » 2004-01-01 02:46am

Ok, this creative sound card is a piece of shit that pissed me off, so now I took the damn thing out. Should I just uninstall all drivers associate with it? Will that be the end of it?

Damn thing causes all my music to skip.

Coaan · Post by **Coaan** » 2004-01-01 02:50am

What make of creative is it? not had a problem with the live cards personally..

Superman · Post by **Superman** » 2004-01-01 02:53am

It's the 16 PCI card for 4.1 speakers. You know, maybe it's something on my PC. It has onboard sound, but I disabled the drivers and my CD's and MP3's still skip. It does give me the surround sound, but I am not going to listen to music that skips.

Pu-239 · Post by **Pu-239** » 2004-01-01 03:06am

Maybe we should trade sound cards. I have my SB Live! hooked up to a pair of cheap 5$ speakers

.

Ok seriously I can't do that, since it's difficult for me to mail things out.

Superman · Post by **Superman** » 2004-01-01 03:08am

Umm, yeah so anyway... basically what you guys are saying is that, after I uninstall the creative drivers, it will go back to the onboard sound?

Coaan · Post by **Coaan** » 2004-01-01 04:24am

The sound blaster 16 was always reliable...hn..

Make sure you have up to date drivers on your computer for the card first, and then check to make sure the onboard soundcard is disabled...it could cause all sorts of problems if it's on..

Double check in the device manager that nothing is conflicting with it...

Finally...what music program do you use?

Sarevok · Post by **Sarevok** » 2004-01-01 04:59am

Superman wrote:Umm, yeah so anyway... basically what you guys are saying is that, after I uninstall the creative drivers, it will go back to the onboard sound?

Most likely yes. If it does not you may have to enable onboard sound manualy from the BIOS.

Crayz9000 · Post by **Crayz9000** » 2004-01-01 05:10am

evilcat4000 wrote:Most likely yes. If it does not you may have to enable onboard sound manualy from the BIOS.

Actually, you WILL have to enable onboard sound in the BIOS, because the only way you can use an add-on sound card is if the onboard sound is disabled. You can't use both at once AFAIK.

Superman · Post by **Superman** » 2004-01-01 05:19am

Well, first of all, I cannot disable it in the BIOS. I tried. Maybe there is a jumper on the motherboard?

Also, there are no conflicts in the device manager.

Itunes and Windows Media Player both skip when I play music.

Coaan · Post by **Coaan** » 2004-01-01 05:33am

windows media player is a sack of shit...I'd dump it asap if possible and get something like winamp 2.91 or 5...depending on your tastes..

Sarevok · Post by **Sarevok** » 2004-01-01 05:34am

Crayz9000 wrote:
evilcat4000 wrote:Most likely yes. If it does not you may have to enable onboard sound manualy from the BIOS.
Actually, you WILL have to enable onboard sound in the BIOS, because the only way you can use an add-on sound card is if the onboard sound is disabled. You can't use both at once AFAIK.

Well I have tried to use an onboard graphics card and a Riva TNT2 card at the same time once. The funny thing is everything goes fine untill you start the OS. After that the screen goes blank.

Superman · Post by **Superman** » 2004-01-01 05:39am

Look, all I know is that my shit did NOT skip until I put the damn card in. I disabled the onboard drivers, and there is no option to do so in the BIOS. I am taking it out.

Crayz9000 · Post by **Crayz9000** » 2004-01-01 12:04pm

Uh, let me ask you: What brand of computer do you have?

Superman · Post by **Superman** » 2004-01-01 09:12pm

HP Pavilion 553w.

Crayz9000 · Post by **Crayz9000** » 2004-01-01 09:26pm

Hmm.

I read that one possible fix (someone else had problems with their sound borking up on a Pavilion 553W) is to go into the BIOS and tell it that the installed OS is not Plug-n-Play compatible.

(Don't worry, that's not dangerous. All it does is make the BIOS assign memory and IRQs to peripherals, rather than letting Windows do it. Considering that the 553W comes with Windows 98, that would be a good idea anyway since Windows 98 stinks at Plug-n-Play, just like its forebear.)

Superman · Post by **Superman** » 2004-01-01 11:00pm

Wait a minute, hp pavilion 553w comes with Win XP, not 98. It's not that old.

Crayz9000 · Post by **Crayz9000** » 2004-01-01 11:50pm

Superman wrote:Wait a minute, hp pavilion 553w comes with Win XP, not 98. It's not that old.

*shrugs* One person mentioned that his had Windows 98 on it. Oh well. It still shouldn't matter if you disable PnP support -- at worst, when you reboot Windows will reinstall the drivers for the PnP stuff (you should not have to insert any CDs or specify directories, since the drivers should already be installed) and then reboot itself.

Superman · Post by **Superman** » 2004-01-02 12:39am

OK, I did that. I did just what you said and it still skips. Arrghhh...

Crayz9000 · Post by **Crayz9000** » 2004-01-02 12:45am

Have you removed that SoundBlaster yet?

Superman · Post by **Superman** » 2004-01-02 12:56am

No, I will do that in a few minutes. I will give Creative a call for one last attempt before I take it back.

Superman · Post by **Superman** » 2004-01-02 01:50am

Well, I took the card out and my sound sounds like shit again, but at least it's not skipping. I am calling tech support tomorrow.

phongn · Post by **phongn** » 2004-01-02 01:59am

Crayz9000 wrote:
Superman wrote:Wait a minute, hp pavilion 553w comes with Win XP, not 98. It's not that old.
*shrugs* One person mentioned that his had Windows 98 on it. Oh well. It still shouldn't matter if you disable PnP support -- at worst, when you reboot Windows will reinstall the drivers for the PnP stuff (you should not have to insert any CDs or specify directories, since the drivers should already be installed) and then reboot itself.

/me checks Compaq's site.

Yep, it's a VIA, and using the KM266 chipset at that. Even the newer VIA and Creative Labs drivers don't always fix those problems in the older designs.

Superman · Post by **Superman** » 2004-01-02 02:05am

So what does that mean?

phongn · Post by **phongn** » 2004-01-02 02:22am

Superman wrote:So what does that mean?

If you downloaded the Hyperion drives off of VIA's site, then downloaded the relevant drivers from Creative Labs's site and then it didn't work, you're SOL.

Superman · Post by **Superman** » 2004-01-02 02:26am

Heh, thanks... I think...