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XP Pro problems

Posted: 2004-07-07 05:07pm
by A Big Flying Fish
Having recently got a rather nice new compiter and putting XP Pro on it, its gone down the shitter after 2 days :evil:.
Any attempt to do open/view anything by Symantec results in the program being shut down automatically. When I go through the task list, shutting down one of the svchost.exe (in System) causes the machine to go into a 1min shutdown like MSblaster did. XP is fully updated to within 2 days ago, but Norton won't work.
Any Help?

Posted: 2004-07-07 05:16pm
by General Zod
1. what type of computer do you have? (specs. 'nice new' means nothing)

2. What version of symantec is it? It may not be compatible with Windows XP or may need driver updates.

Posted: 2004-07-07 05:19pm
by DaveJB
Do you have the disk(s) used to install Norton, or is it a "full system restore only" affair? If it's the former, I'd try reinstalling Norton. Failing that, dump Norton and try the free version of AVG.

Posted: 2004-07-07 05:24pm
by Einhander Sn0m4n
www.grisoft.com AVG Antivirus. Symantec SUCKS, and Norton's worse!

Shutting down svchost.exe is a Bad Idea unless you like the 1minute-to-Reboot crap. Leave it alone; it's harmless and normal.

Posted: 2004-07-07 05:31pm
by White Haven
SVChost is a standard windows system file. Yes, it's normal to see multiple copies of it in the task managed, it has to do with how XP divides various services up between runs of the SCVHOST.EXE prog. Now, if you see one that's taking up a lot of CPU time, that likely means you have a virus. As for AVG...I'm no fan of Norton, but every time I've seen a customer bring in a system with AVG on it, I've had to kick in the nuts, remove it, and put a /working/ antivirus program on to get it to detect viruses. Draw your own conclusions.

Norton has its good points, but it's horridly coded. McAfee, out of the other big-name AV companies, tends to detect a LOT more, but has a really shittily bad update system, very obtuse and unintuitive. Personally I use eTrust, by Computer Associates, seems to do fairly well by me. On the flip side, I'm not a raving idiot like many of my customers at work, so I don't pile on the viruses like there's no tomorrow. Found almost fourteen THOUSAND infected files on one system the other day...

EDIT: By that last comment I mean that I don't give my antivirus a real stress-test, so I can't say for sure how good it is.

Posted: 2004-07-08 12:23pm
by A Big Flying Fish
Darth_Zod wrote:1. what type of computer do you have? (specs. 'nice new' means nothing)
PNY Geforce 6800GT
P4 2.8ghz (800MHz FSB)
Asus P4S800 MB
1024MB RAM
80GB 7200rpm Maxtor HD
NEC ND-2500 8xDVD+/-RW
Verre 770k case 400W PSU
2. What version of symantec is it? It may not be compatible with Windows XP or may need driver updates.
Its 2003 version, works on XP Home on another machine. Reinstalling it did no good, it still shuts down after about 20 seconds of running, as does norton firewall, AVG, and just about everything else (adaware, hijackthis,SBs&D) except from MS office, IE, winamp and firebird.

I've tried updating Norton but it simply shuts down, and any internet connection I get stays connected, but won't recieve or send information.

Posted: 2004-07-09 07:26am
by phongn
Looks like you've gotten hit by a virus/worm, unfortunately. Try running a different A/V program (like AVG)