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Mozilla 'Save-As' Crash Bug: PLEASE HELP!!!

Posted: 2004-08-30 04:17pm
by Einhander Sn0m4n
Okay, this is getting fucking annoying. It seems at least once a day when I try to save a file to the hard drive, Mozilla or Firefox crashes and the file does NOT get saved. I've had this problem with every version of Moz since 1.2 and all versions of Firefox I've used. Here's what the 'save-as' dialog box looks like right before a crash.

Image


As you can see, the middle part of the dialog box that shows the dir's contents never shows up. I believe the interaction between Moz and Explorer (or whatever is used to find out what's in the dir) is what directly precipitates the crash.

I've searched Google and Bugzilla high and low for months with no avail whatsoever. It's like they don't even know the fucking bug exists! I'm using Win2K Pro SP1 on a 400mhz Pentium 2 (same one I've had for a couple years) with 192mb RAM. Can someone help me at least get more info about this? Yes, I've sent in bug reports every time it crashes too...

Posted: 2004-08-30 04:36pm
by Edi
I've had the same problem every now and then with Mozilla and used to have it all the time when I was running Win98. It's caused by the Mozilla cache files or something else in your Mozilla profile getting fucked up by a file allocation error, so when the program tries to access it, it just hangs first and then just crashes. If you've got Norton Systemworks or some similar maintenance program, use that to sort the file alloc error out and you'll be good to go. Clearing the cache might also help and is generally a good idea every now and then during a long surfing session.

Edi

Posted: 2004-08-30 04:59pm
by Einhander Sn0m4n
Edi wrote:I've had the same problem every now and then with Mozilla and used to have it all the time when I was running Win98. It's caused by the Mozilla cache files or something else in your Mozilla profile getting fucked up by a file allocation error, so when the program tries to access it, it just hangs first and then just crashes. If you've got Norton Systemworks or some similar maintenance program, use that to sort the file alloc error out and you'll be good to go. Clearing the cache might also help and is generally a good idea every now and then during a long surfing session.

Edi
In other words it's possibly related to why my bookmarks.html file got corrupted recently? I think I'ma reinstall WinDDoS, because this damned thing's been going daffy to the point of pear-shaped the past month...

Posted: 2004-08-30 05:05pm
by Edi
Einhander Sn0m4n wrote:
Edi wrote:I've had the same problem every now and then with Mozilla and used to have it all the time when I was running Win98. It's caused by the Mozilla cache files or something else in your Mozilla profile getting fucked up by a file allocation error, so when the program tries to access it, it just hangs first and then just crashes. If you've got Norton Systemworks or some similar maintenance program, use that to sort the file alloc error out and you'll be good to go. Clearing the cache might also help and is generally a good idea every now and then during a long surfing session.

Edi
In other words it's possibly related to why my bookmarks.html file got corrupted recently? I think I'ma reinstall WinDDoS, because this damned thing's been going daffy to the point of pear-shaped the past month...
Quite possibly, probably even. The file allocation errors Mozilla is sometimes prone to are of a rather nasty variety that invariably cause crashes, corruption of profile data and other unpleasantness, so getting it sorted out early on is a good idea. Regularly clearing the cache helps prevent them, and so do the other tools. The errors most often occur if you have a large number of windows, or better yet, large number of windows each with a large number of tabs open or loading simultaneously.

Get Norton's stuff, it helps,or something equivalent if you can't get that.

Edi

Posted: 2004-08-30 05:32pm
by Einhander Sn0m4n
Edi wrote:
Einhander Sn0m4n wrote:
Edi wrote:I've had the same problem every now and then with Mozilla and used to have it all the time when I was running Win98. It's caused by the Mozilla cache files or something else in your Mozilla profile getting fucked up by a file allocation error, so when the program tries to access it, it just hangs first and then just crashes. If you've got Norton Systemworks or some similar maintenance program, use that to sort the file alloc error out and you'll be good to go. Clearing the cache might also help and is generally a good idea every now and then during a long surfing session.

Edi
In other words it's possibly related to why my bookmarks.html file got corrupted recently? I think I'ma reinstall WinDDoS, because this damned thing's been going daffy to the point of pear-shaped the past month...
Quite possibly, probably even. The file allocation errors Mozilla is sometimes prone to are of a rather nasty variety that invariably cause crashes, corruption of profile data and other unpleasantness, so getting it sorted out early on is a good idea. Regularly clearing the cache helps prevent them, and so do the other tools. The errors most often occur if you have a large number of windows, or better yet, large number of windows each with a large number of tabs open or loading simultaneously.

Get Norton's stuff, it helps,or something equivalent if you can't get that.

Edi
Thanks. Are there any freeware/Open-Source software for win32 with the same or similar capabilities? I don't feel like paying or p!r8ing anything today... :P

Posted: 2004-08-30 06:12pm
by Ace Pace
Yes, Tuneup 2004 and System mechanic 4 have nice trial periods and an easy to fool registry entery, allowing you to keep reinstalling them.

Posted: 2004-08-30 06:24pm
by Vertigo1
Ya know Dale, with you being on cable, why don't you just disable caching entirely?

Posted: 2004-08-30 07:40pm
by Pu-239
I disable caching and use a proxy server. Very nice, since the mozilla caching is rather conservative, and it allows me to share the cache between multiple browsers and computers.

Posted: 2004-08-30 07:55pm
by Einhander Sn0m4n
Vertigo1 wrote:Ya know Dale, with you being on cable, why don't you just disable caching entirely?
I reduced it from 50000K to 2048K, since there's apparently no way to disable caching in FF.

Posted: 2004-08-30 09:09pm
by Pu-239
Einhander Sn0m4n wrote:
Vertigo1 wrote:Ya know Dale, with you being on cable, why don't you just disable caching entirely?
I reduced it from 50000K to 2048K, since there's apparently no way to disable caching in FF.
What about setting it to 0?

Posted: 2004-09-01 05:24pm
by Vertigo1
Setting it to 0 does work Ein.

about:config

Set "browser.cache.disk.capacity" to 0. Thats it.