scanner problems

Terr Fangbite · Post by **Terr Fangbite** » 2004-10-06 09:42pm

I got a Visioneer 4400 scanner running in windows xp which when scanning in color has a blue tint to the image (not it black/white or greyscale). I have tried:

a)restarting application
b)restarting windows
c)uninstalling/reinstalling scanner
d)downloading latest drivers, reinstalling scanner, restarting windows
e)swearing at the scanner
f)go to visioneer tech support (they say my product is "a dying model" and to buy a new scanner).

Help anyone?

Vertigo1 · Post by **Vertigo1** » 2004-10-08 01:38am

Care to post an example?

Post by **Dalton** » 2004-10-08 03:59am

Bad cable, perhaps?...

Faram · Post by **Faram** » 2004-10-08 04:39am

Dirt on the scannerbed? Try cleaning it with some windowcleaner. DONT! spray on the scanner spray on some tissue and wipe the scanner clean

phongn · Post by **phongn** » 2004-10-08 09:45am

Your bulb may be turning blue, unfortunately. You may have to manually color-correct now.

Terr Fangbite · Post by **Terr Fangbite** » 2004-10-09 01:34am

When phongn mentioned the blue bulb i checked and when its doing color, the bulb looks blueish, however when its doing black and white, its fine. Thats the part which really confuses me. I also tried cleaning the glass to no effect. As for the cable, its a cable i can't get another of without buying a new scanner and if that was the problem then why not blue as well in b/w?
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Datana · Post by **Datana** » 2004-10-09 02:49am

Terr Fangbite wrote:When phongn mentioned the blue bulb i checked and when its doing color, the bulb looks blueish, however when its doing black and white, its fine. Thats the part which really confuses me. I also tried cleaning the glass to no effect. As for the cable, its a cable i can't get another of without buying a new scanner and if that was the problem then why not blue as well in b/w?

Black and white mode simply scans for total intensity in most scanners. While blue is being overrepresented, the scanner isn't looking at specific colors in B&W mode (only how bright a given spot is), so you won't see any real effect.

Terr Fangbite · Post by **Terr Fangbite** » 2004-10-09 10:11am

thanks. I guess its time for a new scanner. Any suggestions of a good, cheap and linux capatable scanner I should get?