AIM help
Posted: 2005-01-09 07:13pm
I write on behalf of my dad.
He just got AIM after all this time, to communicate with people at his office. When he tries to log on from his company laptop, it's stuck on the "Connecting" step for about twenty seconds before it informs him that the AIM service cannot be reached. When we try to log on on that same account on the home computer, it works just fine. My first thought is its a firewall problem (pretty tight security in a tech company) but that wouldn't make sense since its his fellow co-workers who are using AIM and want him to get on the service.
What would you suggest to get this up and running again?
Alternately, is there some kind of service that can work with AIM but isn't AIM? I've heard rumor of these programs. Is there any truth to them? And if so, would they have a better chance of working?
He just got AIM after all this time, to communicate with people at his office. When he tries to log on from his company laptop, it's stuck on the "Connecting" step for about twenty seconds before it informs him that the AIM service cannot be reached. When we try to log on on that same account on the home computer, it works just fine. My first thought is its a firewall problem (pretty tight security in a tech company) but that wouldn't make sense since its his fellow co-workers who are using AIM and want him to get on the service.
What would you suggest to get this up and running again?
Alternately, is there some kind of service that can work with AIM but isn't AIM? I've heard rumor of these programs. Is there any truth to them? And if so, would they have a better chance of working?