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Annoying email error.

Posted: 2005-10-17 04:08am
by Erik von Nein
Okay, so I'm trying to send this email internationally (from the US to Poland) and I keep getting this error message:

Final-Recipient: RFC822; ******@omet.pl
Action: failed
Status: 5.5.0
Remote-MTA: DNS; cola.vel.pl
Diagnostic-Code: SMTP; 554 <******@omet.pl>: Relay access denied
Last-Attempt-Date: Mon, 17 Oct 2005 03:58:06 -0400 (EDT)

Which tells me it failed but not why or how I can change it. :evil:

Oh, and the address I'm sending it to ends in *****@poctzta.omet.pl yet the message drops the "poctzta" part. Maybe that has something to do with it?

Posted: 2005-10-17 04:22am
by Uraniun235
The SMTP server you're attempting to send through is denying you permission for some reason.

Posted: 2005-10-17 04:24am
by Erik von Nein
Uraniun235 wrote:The SMTP server you're attempting to send through is denying you permission for some reason.
Oooh, goodie. Any idea on how to fix this?

Posted: 2005-10-17 05:42am
by Faram
Erik von Nein wrote:
Uraniun235 wrote:The SMTP server you're attempting to send through is denying you permission for some reason.
Oooh, goodie. Any idea on how to fix this?
The SMTP might require your password and username.

What client are you using?

Check the settings for the account.

Re: Annoying email error.

Posted: 2005-10-17 11:29am
by Argosh
Erik von Nein wrote: Diagnostic-Code: SMTP; 554 <******@omet.pl>: Relay access denied
Provide SMTP Authentication via your email client and it should work.

Posted: 2005-10-17 01:24pm
by Uraniun235
Erik von Nein wrote:
Uraniun235 wrote:The SMTP server you're attempting to send through is denying you permission for some reason.
Oooh, goodie. Any idea on how to fix this?
Can you successfully send email to anyone else not on the same domain as yourself?

Double check to make sure that the username and password you're providing are correct, and if they are, contact your email provider.

I remember my mom keeping her email account from our dialup internet provider, and when we switched to Verizon DSL, it wouldn't let us send email through it because their system was configured to only allow people to send that had Hevanet IP addresses. Fortunately they were kind enough to create an exception for my mother.

Posted: 2005-10-17 09:56pm
by Erik von Nein
Faram wrote:The SMTP might require your password and username.

What client are you using?

Check the settings for the account
I'm using AOL and, sorry to sound like a complete noob, but what's "SMTP" and how would I go about giving it my username and password?

Argosh wrote:Provide SMTP Authentication via your email client and it should work.
Sorry, again, but how would I do that?
Uraniun235 wrote: Can you successfully send email to anyone else not on the same domain as yourself?
I think so, yeah. If you mean other email clients, that is. If you mean to addresses from other countries than I do not know.
Uraniun235 wrote: Double check to make sure that the username and password you're providing are correct, and if they are, contact your email provider.
Hmm, well, when I sign into AOL it asks for the username and password and all that so I don't know how else I would go about doing that.

Again, sorry for my rather noobish questions. :( Thanks for everyone's help so far. :D

Posted: 2005-10-18 11:23am
by Argosh
Erik von Nein wrote: Hmm, well, when I sign into AOL it asks for the username and password and all that so I don't know how else I would go about doing that.
AOL? This is an unofficial AOL E-mail FAQ -> http://members.aol.com/adamkb/aol/mailfaq/

Posted: 2005-10-18 11:54pm
by Luke Starkiller
AOl might not use outbound authentication. Road Runner (another Time Warner service) doesn't, instead RR checks your IP to see if you are allowed to send on that server; AOL could be the same. Go to www.whatismyip.com and post that here, it's easy enough to lookup and make sure it is an AOL IP.

Posted: 2005-10-19 03:53am
by Erik von Nein
Luke Starkiller wrote:AOl might not use outbound authentication. Road Runner (another Time Warner service) doesn't, instead RR checks your IP to see if you are allowed to send on that server; AOL could be the same. Go to www.whatismyip.com and post that here, it's easy enough to lookup and make sure it is an AOL IP.
Post my IP address? :? How will that help?

And I checked the FAQ but it didn't really tell me anything I didn't know. The forums linked by that aren't allowing me to post anything (page doesn't load fully or some such oddness). Gah. This is rather frustrating.

Posted: 2005-10-19 10:42am
by Argosh
www.whatismyip.com , after the page loads, it displays your IP, for example mine was 213.35.250.6