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iPod problems, need help.
Posted: 2006-09-09 05:16pm
by Maraxus
Ok. My iPod functions exactly as it should except for one key issue. It can be charged by my computer, but cannot be read. Any attempts i've made to erase the files has ended up in the updating program freezing on me, and the computer simply cannot recognize it.
Has anyone had this problem or know how to fix it?
Posted: 2006-09-09 07:26pm
by ThatGuyFromThatPlace
is it still under waranty? if so, go online to the Ipod website and get a appointment at the nearest mac store to have the take a look, if its not under waranty, go buy an extended waranty and go online to get an appointment at the nearest mac store.
The guys at the Mac store can fix any problem for free (as long as you're under waranty or on an extended waranty.) if they can't fix it, you get your iPod replaced for free.
Posted: 2006-09-09 07:46pm
by Stark
Does this happen if you plug a Mac-format iPod into a Windows box? I've often had the reverse problem (access but no charge) but that's due to low-powered USB ports.
Posted: 2006-09-09 08:29pm
by Maraxus
I don't know. I checked the iPod website and apple said that an iPod that's formatted for Windows will not work on a Mac and vice versa.
Posted: 2006-09-10 02:18am
by Praxis
Maraxus wrote:I don't know. I checked the iPod website and apple said that an iPod that's formatted for Windows will not work on a Mac and vice versa.
Incorrect AFAIK.
Macs can read their own format
and FAT32. A Mac can use a Windows-formatted iPod. A Windows PC cannot use a Mac-formatted iPod.
Posted: 2006-09-10 02:41am
by SeeingRed
Have you tried resetting the iPod? From what I know this solves a lot of random problems like these.
To reset the iPod, first toggle hold ON then OFF. Then hold Menu and Select down until the apple logo appears on the screen.
Also, do you observe this problem on multiple computers?
Posted: 2006-09-10 02:58am
by Stark
Even better, try a factory reset using the iPod updater. You'll lose your data, but this fixes all kinds of wierd problems.
Posted: 2006-09-10 03:13am
by JLTucker
He said that his computer cannot read the iPod. Doesn't the iPod updater have to read the iPod?
Posted: 2006-09-10 04:06am
by Stark
Not always - at least, not to the stage of mounting the drive. I've had locked-up iPods (stuck on the Apple symbol) recieve the reset signal and be good as new after a few minutes, so it's possible. Not showing up as a drive is usually due to partition problems, rather than USB connectivity problems.