Graphics Card Problem, URGENT!

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 01:42pm

My new graphics card is a GeForce FX 5200 PCI.
I've physicaly installed the hardware, which was ok, when I went to start the comp it got to the Windows XP loading bit and then froze, the screen went blank and it wouldn't go to the log in bit. I restarted in safe mode and installed the drivers that were on the CD and restarted in normal mode, but it still freezes on a blank screen after the Windows XP loading bit in normal mode, but I can still get into windows on safe mode.

I went back into windows in safe mode and tried installing the drivers again and looked to see if the hardware was recognised and stuff, and it is.
One thing I noticed though is that the Intel Extreme Graphics Driver is still there. could it be that the two sets of graphics drivers are clashing or something?
Please help, I'm having to use my old computer and the help line for where I got the graphics card is fucking usless.

phongn · Post by **phongn** » 2004-04-07 01:43pm

Go into your BIOS and disable your on-board video if you need to, or set the jumper.

m112880 · Post by **m112880** » 2004-04-07 01:48pm

it might also be that some moterboards that have on board video cards you cant add a video card to it.

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 01:53pm

phongn wrote:Go into your BIOS and disable your on-board video if you need to, or set the jumper.

And how do I do that?

phongn · Post by **phongn** » 2004-04-07 02:13pm

/points to manual.

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 02:18pm

...which manual?

Korvan · Post by **Korvan** » 2004-04-07 02:39pm

The problem might be that the video card is using a refresh rate that your monitor can't handle. When your're in safe mode, try setting your resolution to 800x600 and the refresh rate down to 60Hz. Then reboot in normal mode and try setting it to what ever you want.

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 02:52pm

I doubt thats it as the monitor is pretty much brand new.

I found and interesting little piece of paper the was under all the packageing in the box though. It says something about removing my existing display driver. Would that be the Intel Extreme Graphics Driver I said about in my first post?

Comosicus · Post by **Comosicus** » 2004-04-07 03:18pm

Dorsk 81 wrote:I doubt thats it as the monitor is pretty much brand new.

I found and interesting little piece of paper the was under all the packageing in the box though. It says something about removing my existing display driver. Would that be the Intel Extreme Graphics Driver I said about in my first post?

Check in BIOS for an option to disable your onboard video card. Then remove the drivers for it, the ones from your new card and reinstall the FX5200.

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 03:48pm

Comosicus wrote:
Dorsk 81 wrote:I doubt thats it as the monitor is pretty much brand new.

I found and interesting little piece of paper the was under all the packageing in the box though. It says something about removing my existing display driver. Would that be the Intel Extreme Graphics Driver I said about in my first post?
Check in BIOS for an option to disable your onboard video card. Then remove the drivers for it, the ones from your new card and reinstall the FX5200.

Again, what the hell is BIOS?

darthdavid · Post by **darthdavid** » 2004-04-07 04:07pm

It's the peice of software that allows your OS and Hardware to talk together. It runs the show. You usually get into it by pressing the delete or F1 key at a little loading screen before the os loading screen (the windoze xp loader in your case). It's what's responsible for all the text that shows up on screen before you get to the windows screen.

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 04:15pm

darthdavid wrote:It's the peice of software that allows your OS and Hardware to talk together. It runs the show. You usually get into it by pressing the delete or F1 key at a little loading screen before the os loading screen (the windoze xp loader in your case). It's what's responsible for all the text that shows up on screen before you get to the windows screen.

Pressing F1, delete or Esc won't get me into any menus on the Windows XP loading screen, the guy on the helpline told me to try and it didn't bring up anything.
Although I can bring up "Setup" by pressing F2 in the Dell start up and the "Boot Menu" in the Dell start up by pressing F12.

Sharp-kun · Post by **Sharp-kun** » 2004-04-07 04:35pm

Dorsk 81 wrote: Again, what the hell is BIOS?

As soon as you turn your PC on (when it does the memory check, HDD check etc), press "del".

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 04:46pm

I've tried pressing delete all the way through as the comp starts up and no BIOS menu appears, the only thing that says BIOS is during the Dell start up bit and I tired pressing delete there and nothing happens.

Dahak · Post by **Dahak** » 2004-04-07 04:49pm

Dorsk 81 wrote:I've tried pressing delete all the way through as the comp starts up and no BIOS menu appears, the only thing that says BIOS is during the Dell start up bit and I tired pressing delete there and nothing happens.

But it should say something along the lines of "press <insert key here> to enter BIOS/boot menu/configuration/..." on startup...

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 04:58pm

Dahak wrote:But it should say something along the lines of "press <insert key here> to enter BIOS/boot menu/configuration/..." on startup...

Yep, I said it says I can access boot menu by pressing F12.

Dahak · Post by **Dahak** » 2004-04-07 05:13pm

Dorsk 81 wrote:
Dahak wrote:But it should say something along the lines of "press <insert key here> to enter BIOS/boot menu/configuration/..." on startup...
Yep, I said it says I can access boot menu by pressing F12.

Then do so

And then take a look where/if it says something about graphics devices, and lets you deactivate the graphics chip

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 05:19pm

Ok, in the boot menu we have:

Boot Device Menu

1.Normal
2.Diskette Drive
3.Hard-Disk Drive C:
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostics
7.Boot to Utility Partition

Dahak · Post by **Dahak** » 2004-04-07 05:48pm

Dorsk 81 wrote:Ok, in the boot menu we have:

Boot Device Menu

1.Normal
2.Diskette Drive
3.Hard-Disk Drive C:
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostics
7.Boot to Utility Partition

5. seems like a good place to start...
Look for something along the lines of "graphics" in it.

Sharp-kun · Post by **Sharp-kun** » 2004-04-07 05:53pm

Dorsk 81 wrote:Ok, in the boot menu we have:

Boot Device Menu

1.Normal
2.Diskette Drive
3.Hard-Disk Drive C:
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostics
7.Boot to Utility Partition

Doesn't sound like the BIOS...

Dahak · Post by **Dahak** » 2004-04-07 05:55pm

Sharp-kun wrote:
Dorsk 81 wrote:Ok, in the boot menu we have:

Boot Device Menu

1.Normal
2.Diskette Drive
3.Hard-Disk Drive C:
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostics
7.Boot to Utility Partition
Doesn't sound like the BIOS...

It's a Dell, so it most likely only has some sort of Dell-specific "special" Bios...

Dorsk 81 · Post by **Dorsk 81** » 2004-04-07 05:57pm

Nothing with "graphics" in it in number 5, although it does have an "intergrated Devices (LegacySelect Options)" option and in there there's "Primary Video Controller" which is set to Auto and an "Onboard Video Buffer" which is at 1MB. Any help?

phongn · Post by **phongn** » 2004-04-07 05:59pm

See if you can turn it off.

Rye · Post by **Rye** » 2004-04-07 05:59pm

Dorsk 81 wrote:Nothing with "graphics" in it in number 5, although it does have an "intergrated Devices (LegacySelect Options)" option

That's what you want.

and in there there's "Primary Video Controller" which is set to Auto and an "Onboard Video Buffer" which is at 1MB. Any help?

Press enter on auto and see if you can choose the one in your agp slot.

Dahak · Post by **Dahak** » 2004-04-07 05:59pm

Dorsk 81 wrote:Nothing with "graphics" in it in number 5, although it does have an "intergrated Devices (LegacySelect Options)" option and in there there's "Primary Video Controller" which is set to Auto and an "Onboard Video Buffer" which is at 1MB. Any help?

What other settings would the menu allow for "Primary Video Controller"?