Requesting help: BSOD on shutdown

Datana · Post by **Datana** » 2004-05-01 09:12pm

I've been away for a while, so it seems awkward to return with another computer question.

My computer seems to have spontaneously begun to give BSOD "IRQL NOT LESS THAN OR EQUAL" errors on shutdown and upon entering hibernation mode. This does not occur during regular use, and, in fact, can only be triggered via shutting down via the Start Menu or going into hibernation mode (RAM backed up to hard drive, system spun down). I haven't used my system in over a month, and haven't changed any of the settings since I started it back up today (apart from the obligatory Daylight Saving Time switch I missed). Does anyone here have any idea of what's causing this? Thanks!

Crayz9000 · Post by **Crayz9000** » 2004-05-01 11:58pm

Microsoft.com link

Something in kernel mode tried to write to an inaccessible memory location (something being the key word here).

Generally a reinstall of Windows will fix the problem.

Vertigo1 · Post by **Vertigo1** » 2004-05-03 02:40am

What hexadecimal address does it give you? (0x0000008E or 0x00000075 or something else?) Be sure to note the file it refers to as most people assume that it has something to do with IRQs (as in hardware resources). I assure you it doesn't. Anyone that has any knowlege of assembly will tell you otherwise. This is generally caused by a bad driver.

Datana · Post by **Datana** » 2004-05-03 02:56am

Let's see...

The operation is always a write to 0x198a1921, referenced from 0x82099780 (IRQL was 2 at crash time). In other words, an error of 0x000000d1 (0x198a1921, 0x00000002, 0x00000001, 0x82099780). The BSOD lists no program or file connected to the crash, and I haven't had much success with DUMPCHK.EXE in finding out which driver is causing it.

Vertigo1 · Post by **Vertigo1** » 2004-05-03 03:37am

http://support.microsoft.com/default.as ... -us;293077

Sounds like its a driver issue....

Gerard_Paloma · Post by **Gerard_Paloma** » 2004-05-03 02:08pm

This page lists a number of drivers/settings that could be causing the problem.

Xon · Post by **Xon** » 2004-05-03 02:51pm

Almost all Blue Screens of Death can be traced to a driver issue or fault hardware.

As always, make sure you have uptodate drivers

Vertigo1 · Post by **Vertigo1** » 2004-05-03 03:46pm

ggs wrote:Almost all Blue Screens of Death can be traced to a driver issue or fault hardware.

As always, make sure you have uptodate drivers

Yeah, it gets really fun when it doesn't point to any file and you have to troubleshoot hardware.