Never buy a VPR Matrix (Best Buy) computer!

[Joe]

My friend's computer just went haywire, and he called the company, which as it turns out is owned by Best Buy.

They want a hundred dollars for customer service.

Absolutely unbelievable.

[Praxis]

Best Buy's geek squad charges a hundred bucks for EVERYTHING. Even plugging in your router.

I hear it pays well.

[Shadowhawk]

Best Buy's geek squad charges a hundred bucks for EVERYTHING. Even plugging in your router.

I hear it pays well.

I think Geek Squad only pays about $15 an hour; maybe more if you're one of the geeks that go to houses.

You'd make five times that simply by undercutting Geek Squad's job charges by half.

[Glocksman]

My friend's computer just went haywire, and he called the company, which as it turns out is owned by Best Buy.

They want a hundred dollars for customer service.

Absolutely unbelievable.

Software haywire or hardware haywire?
And is it in warranty or out of warranty?
A lot of cheap machines only have 90 day warranties now.

If it's out of warranty, a charge for support is no surprise (IMHO it's a little high though to just talk to a phone drone).
Most PC makers charge for out of warranty support.


If it's in warranty, then BB can go fuck themselves.

[White Haven]

Hehe. Few weeks ago, I had a customer bitching about how the Geek Squad overcharges. The NEXT CUSTOMER, directly after the guy, was the manager for the Geek Squad at a local best buy. God, keeping a straight face was hard.