Report board software problems here

Batman · Post by **Batman** » 2006-03-18 06:16pm

Okay, was the board down for anybody else during the last hour or so?

kheegster · Post by **kheegster** » 2006-03-18 06:36pm

I was going try posting some equations in Testing, but that requires entering it as HTML. But when I try to post, the 'Options' bit says that HTML is off. I went to my profile and turned HTML to be always on, but that doesn't seem to enable HTML for me....

Ubiquitous · Post by **Ubiquitous** » 2006-03-18 07:54pm

Batman wrote:Okay, was the board down for anybody else during the last hour or so?

Yep, for around 30 minutes at 11PM GMT.

Post by **Beowulf** » 2006-03-18 11:12pm

kheegan wrote:I was going try posting some equations in Testing, but that requires entering it as HTML. But when I try to post, the 'Options' bit says that HTML is off. I went to my profile and turned HTML to be always on, but that doesn't seem to enable HTML for me....

HTML is disabled on this board for security reasons.

Dominus Atheos · Post by **Dominus Atheos** » 2006-03-24 01:34am

bbs.stardestroyer.net is timing out for me, but server.stardestroyer.net works fine. It's really, REALLY slow, but the desciption said it's supposed to be like that...

XaLEv · Post by **XaLEv** » 2006-03-29 04:34am

I've noticed that searches for the words fuck and fucking return no results, though fucker, fucked and fuck* do.

theski · Post by **theski** » 2006-03-31 06:47am

Couldn't even get the site to load at all this morning. for about 25 mins..

Elheru Aran · Post by **Elheru Aran** » 2006-03-31 09:07am

Board's loading slower than usual. Some on the chat were reporting that it was down entirely for them last night, mostly overseas users though.

Arthur_Tuxedo · Post by **Arthur_Tuxedo** » 2006-05-02 02:40pm

I apologize if this has been posted before, but I'm getting messages like this a lot when I try to do an post search on Mike (doesn't seem to happen when I search on less prolific members):

Code: Select all

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 8 bytes) in /var/www/html/search.php on line 684

Einhander Sn0m4n · Post by **Einhander Sn0m4n** » 2006-05-03 12:23am

Really massive slowdowns starting around ~2320CDT...

Einhander Sn0m4n · Post by **Einhander Sn0m4n** » 2006-05-03 12:36am

Found the problem.

Code: Select all

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\E. Sn0 -31337->tracert bbs.stardestroyer.net

Tracing route to bbs.stardestroyer.net [206.210.96.180]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    10 ms     7 ms     6 ms  10.46.0.1
  3     8 ms     7 ms     8 ms  gig2-2.snantx3000-rtr3.satx.rr.com [24.28.132.22
2]
  4    10 ms    15 ms    11 ms  srp4-0.snantx6000-rtr1.satx.rr.com [24.28.130.17
5]
  5    10 ms     8 ms     9 ms  24.28.129.22
  6    16 ms    15 ms    17 ms  son0-0-2.dllatxl3-rtr1.texas.rr.com [24.93.33.53
]
  7    17 ms    17 ms    27 ms  pop2-dls-P2-3.atdn.net [66.185.132.25]
  8    17 ms    18 ms    18 ms  bb2-dls-P1-0.atdn.net [66.185.133.98]
  9    49 ms    50 ms    49 ms  bb2-las-P4-0.atdn.net [66.185.152.47]
 10    53 ms    48 ms    47 ms  pop2-las-P1-0.atdn.net [66.185.137.163]
 11    49 ms    51 ms    49 ms  62.156.139.49
 12     *        *        *     Request timed out.
 13     *      151 ms     *     212.184.26.250
 14     *      151 ms   150 ms  209.91.163.178
 15   150 ms   153 ms   151 ms  206.210.100.181
 16   158 ms   152 ms     *     FA00-106.TORON02GW0.iasl.com [206.210.107.235]
 17   152 ms   153 ms     *     wan.primehealth.iasl.com [206.210.96.180]
 18     *      153 ms     *     wan.primehealth.iasl.com [206.210.96.180]
 19     *      152 ms   151 ms  wan.primehealth.iasl.com [206.210.96.180]

Trace complete.

C:\Documents and Settings\E. Sn0 -31337->tracert bbs.stardestroyer.net

Tracing route to bbs.stardestroyer.net [206.210.96.180]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     8 ms     8 ms     6 ms  10.46.0.1
  3     8 ms     7 ms     8 ms  gig2-2.snantx3000-rtr3.satx.rr.com [24.28.132.22
2]
  4     7 ms     8 ms     7 ms  srp4-0.snantx6000-rtr1.satx.rr.com [24.28.130.17
5]
  5     8 ms     7 ms    11 ms  24.28.129.22
  6    18 ms    16 ms    18 ms  son0-0-2.dllatxl3-rtr1.texas.rr.com [24.93.33.53
]
  7    17 ms    16 ms    19 ms  pop2-dls-P2-2.atdn.net [66.185.132.21]
  8    19 ms    17 ms    17 ms  bb2-dls-P1-0.atdn.net [66.185.133.98]
  9    50 ms    48 ms    48 ms  bb2-las-P4-0.atdn.net [66.185.152.47]
 10    47 ms    49 ms    47 ms  pop2-las-P1-0.atdn.net [66.185.137.163]
 11    48 ms    49 ms    49 ms  62.156.139.49
 12     *        *        *     Request timed out.
 13     *        *      149 ms  212.184.26.250
 14   151 ms     *      150 ms  209.91.163.178
 15     *        *      150 ms  206.210.100.181
 16     *        *      149 ms  FA00-106.TORON02GW0.iasl.com [206.210.107.235]
 17     *      154 ms     *     wan.primehealth.iasl.com [206.210.96.180]
 18     *        *      153 ms  wan.primehealth.iasl.com [206.210.96.180]

Trace complete.

C:\Documents and Settings\E. Sn0 -31337->

Post by **Darth Wong** » 2006-05-05 04:03pm

Arthur_Tuxedo wrote:I apologize if this has been posted before, but I'm getting messages like this a lot when I try to do an post search on Mike (doesn't seem to happen when I search on less prolific members):
Code: Select all
Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 8 bytes) in /var/www/html/search.php on line 684

Those kinds of errors indicate that the search was taking too long, probably because it was coming up with too many hits.

PS. I just did a bugfix upgrade, so hopefully there are no disruptions other than the 5-minute downtime that we just experienced.

Ace Pace · Post by **Ace Pace** » 2006-05-05 04:11pm

IS it possible to increase the max time for a search so it can return full results? This error also occurs when I'm doing a search on a term that appears in many places.

Post by **Darth Wong** » 2006-05-05 04:59pm

Ace Pace wrote:IS it possible to increase the max time for a search so it can return full results? This error also occurs when I'm doing a search on a term that appears in many places.

Well, it's not limited by a timer per se, but by the search using up more than 16MB of memory. So the only way to increase the limit is to increase the thread memory allowance, and that can open up a whole new can of worms in terms of memory usage. My server only has 2GB of RAM after all.

Ace Pace · Post by **Ace Pace** » 2006-05-05 05:03pm

Darth Wong wrote:
Ace Pace wrote:IS it possible to increase the max time for a search so it can return full results? This error also occurs when I'm doing a search on a term that appears in many places.
Well, it's not limited by a timer per se, but by the search using up more than 16MB of memory. So the only way to increase the limit is to increase the thread memory allowance, and that can open up a whole new can of worms in terms of memory usage. My server only has 2GB of RAM after all.

Ah, so now a technical question, does setting which forum I want to search in help?

Ace Pace · Post by **Ace Pace** » 2006-05-21 01:31pm

I haven't been getting email notifications for the past few days.

Aaron · Post by **Aaron** » 2006-05-21 05:31pm

I've been getting email notifications despite having them turned off.

Ace Pace · Post by **Ace Pace** » 2006-05-22 12:19am

Back to working for me.

Post by **LadyTevar** » 2006-05-30 04:50pm

Has someone changed the TimeStamp? By all the clocks here, its' 4:48pm, but the timestamp on my posts is a full hour earlier!

Post by **RogueIce** » 2006-05-30 04:51pm

LadyTevar wrote:Has someone changed the TimeStamp? By all the clocks here, its' 4:48pm, but the timestamp on my posts is a full hour earlier!

I'm pretty sure Mike's mentioned that the board doesn't observe DST. So for part of the year they're off by an hour.

Pezzoni · Post by **Pezzoni** » 2006-05-30 06:52pm

Ace Pace wrote:Ah, so now a technical question, does setting which forum I want to search in help?

Yes, I'd have thought so, since it would minimise the size of the result set which is returned by the query. Any way in which you can minimise the number of results should help similarly.

Has someone changed the TimeStamp? By all the clocks here, its' 4:48pm, but the timestamp on my posts is a full hour earlier!

phpBB doesn't automatically deal with DST - you can fix this in your profile however if you want, I believe

Arthur_Tuxedo · Post by **Arthur_Tuxedo** » 2006-06-09 10:51am

Darth Wong wrote:
Arthur_Tuxedo wrote:I apologize if this has been posted before, but I'm getting messages like this a lot when I try to do an post search on Mike (doesn't seem to happen when I search on less prolific members):
Code: Select all
Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 8 bytes) in /var/www/html/search.php on line 684
Those kinds of errors indicate that the search was taking too long, probably because it was coming up with too many hits.

PS. I just did a bugfix upgrade, so hopefully there are no disruptions other than the 5-minute downtime that we just experienced.

The problem was solved for a while, but now it's doing it every time. Isn't there some sort of mod to only return the first 1,000 posts for a given member? That would fix it, right?

Post by **Surlethe** » 2006-06-18 10:19pm

Arthur_Tuxedo wrote:The problem was solved for a while, but now it's doing it every time. Isn't there some sort of mod to only return the first 1,000 posts for a given member? That would fix it, right?

I've noticed the same thing, but I've found that if I'm looking to link to a particular post, I can run a simple search and limit it to a particular forum or look for topics instead of posts.

Post by **Darth Wong** » 2006-06-25 12:26pm

In general, when searching on a member's posts where the postcount is very large, you should restrict it to particular forums in order to cut down on the size of the search. If it becomes a persistent problem, I suppose I could always set up the Archive board again and give it a much bigger PHP per-session memory allocation, so it can handle larger searches. I don't want to do that on the main board because of the large number of users online at any given time.

Dillon · Post by **Dillon** » 2006-06-25 01:42pm

Arthur_Tuxedo wrote:The problem was solved for a while, but now it's doing it every time. Isn't there some sort of mod to only return the first 1,000 posts for a given member? That would fix it, right?

Try telling the search to only return results within the last month. If you're only looking for the most recent posts, that should work.