What the frak is wrong with my net connection

Post by **Vympel** » 2006-12-15 02:55am

For the past two days or so, I've had problems with my connection- it's 50/50 as to whether any given page I want to go to will even load- half the time it will as normal, half the time it'll give me the "Problem loading page" message- you know, "Mozilla can't find the server at ...."

Any ideas?

Praxis · Post by **Praxis** » 2006-12-15 02:55am

What ISP?

Velthuijsen · Post by **Velthuijsen** » 2006-12-15 03:12am

Spyware infestation?

Post by **Vympel** » 2006-12-15 03:23am

Praxis wrote:What ISP?

Telstra Bigpond (Aussie)

Post by **Vympel** » 2006-12-15 03:26am

Velthuijsen wrote:Spyware infestation?

Running Spybot S&D now .... will see what comes up.

EDIT: 77 problems- all fixed. I hadn't run it since getting the PC, but I can't imagine they'd be responsible for this?

Problem still occuring after getting rid of them.

Zac Naloen · Post by **Zac Naloen** » 2006-12-15 03:37am

Vympel wrote:
Velthuijsen wrote:Spyware infestation?
Running Spybot S&D now .... will see what comes up.

EDIT: 77 problems- all fixed. I hadn't run it since getting the PC, but I can't imagine they'd be responsible for this?

Problem still occuring after getting rid of them.

Check all connections, push em in harder etc. Even at the wall. If you have one try another cable.

If that doesn't fix it phone your supplier and get them to test the line they should be able to do it remotely.

It could have degraded somehow.

JointStrikeFighter · Post by **JointStrikeFighter** » 2006-12-15 03:58am

Praxis wrote:
What ISP?

Telstra Bigpond (Aussie)

Thats the problem there vympel

Dargos · Post by **Dargos** » 2006-12-15 04:06am

Do what Zac Naloen said. If that doesn't help at all, try use the 'tracert" at the command prompt.

It will show you the number of hops and time needed to reach a destination. For example:

c:tracert www .yahoo.com
traceing route to www .yahoo-ht2.akadns.net [209.50.40.1]
over a maximum of 30 hops
1 <1 ms <1 ms <1 ms b5511-vlan.ansbach.army.mil [xxx.xx.xx.x]]
2 <1 ms <1 ms <1 ms nssw1ua1a.ansbach.army.mil [xxx.xx.xx.x]
3 <1 ms <1 ms <1 ms ansg1uanss1.ansbach.army.mil [xxx.xx.xx.x]
4 14 ms 14 ms 3 ms usa1.stuttgart.army.mil [xxx.xx.xx.x]
5 3 ms 4 ms 3 ms 139.139.3.11
6 8ms 4ms 3 ms 198.26.blah blah
7 etc...
8 etc..
9 etc...
11 etc...
12 100 ms 100ms 99ms f1.www.vip.re3.yahoo.com [209.50.40.1]

What we are looking for is an extream lag time or time out within the first three hops. If you have such a problem then there is a problem with your ISP. Perhaps a routeing station is gone to shit or perhaps the bandwidth is being sucked up by someone or something else.

edited because I cant type for shit

Post by **Vympel** » 2006-12-15 04:10am

Zac Naloen wrote:
Check all connections, push em in harder etc. Even at the wall. If you have one try another cable.

If that doesn't fix it phone your supplier and get them to test the line they should be able to do it remotely.

It could have degraded somehow.

It's out of hours right now to ring them, but checking the connections doesn't seem to have improved matters any.

Right now I'm doing tracert- results shortly.

Post by **Vympel** » 2006-12-15 04:18am

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>tracert www.yahoo.com

Tracing route to www.yahoo-ht2.akadns.net [209.191.93.52]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 144.133.97.246
2 11 ms 21 ms 9 ms 10.140.224.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\User>

Nuff said, really- my ISP must be somehow fucked. I don't think my bandwith is being eaten- when it does connect, my speed is fine. Unless I'm going from a misconception?

Zac Naloen · Post by **Zac Naloen** » 2006-12-15 04:18am

Vympel wrote:
Zac Naloen wrote:
Check all connections, push em in harder etc. Even at the wall. If you have one try another cable.

If that doesn't fix it phone your supplier and get them to test the line they should be able to do it remotely.

It could have degraded somehow.
It's out of hours right now to ring them, but checking the connections doesn't seem to have improved matters any.

Right now I'm doing tracert- results shortly.

It's what, post midnightish there?

Are you usually on the net this late? It could be that the company are doing maintenance on the line at off-peak hours and it's just a temporary problem.

Post by **Vympel** » 2006-12-15 04:19am

Zac Naloen wrote:
It's what, post midnightish there?

It's 8.19PM

Are you usually on the net this late? It could be that the company are doing maintenance on the line at off-peak hours and it's just a temporary problem.

It's been a constant irritant for the last two days, so I don't think it's maintenance.

Zac Naloen · Post by **Zac Naloen** » 2006-12-15 04:23am

Vympel wrote:
Zac Naloen wrote:
It's what, post midnightish there?
It's 8.19PM

oops. Australian differences to GMT always confuse me

The fuck ups i've done phoning relatives lol.

It's been a constant irritant for the last two days, so I don't think it's maintenance.

What type of connection is it? Cable or DSL? Sounds like either the line your using has been damaged *somewhere* or the one of the cables, either from the wall to the router or the router to the pc (whatever you have) is damaged and you're getting crosstalk.

Post by **Vympel** » 2006-12-15 04:26am

Zac Naloen wrote:
oops. Australian differences to GMT always confuse me

The fuck ups i've done phoning relatives lol.

Is your friend

What type of connection is it? Cable or DSL? Sounds like either the line your using has been damaged *somewhere* or the one of the cables, either from the wall to the router or the router to the pc (whatever you have) is damaged and you're getting crosstalk.

It's Cable. Dammit, physical damage. What a pain in the arse.

Zac Naloen · Post by **Zac Naloen** » 2006-12-15 04:28am

It's Cable. Dammit, physical damage. What a pain in the arse.

It may not even be at your end. It could be the ISP's fuck up. But you need to tell them asap.

Post by **Vympel** » 2006-12-15 04:29am

Zac Naloen wrote: It may not even be at your end. It could be the ISP's fuck up. But you need to tell them asap.

Their number is 24 hours- I'll give them a call and see what's what.

Dargos · Post by **Dargos** » 2006-12-15 04:30am

looks more like something outside of your house Vympel. third hop is when it times out. So it could be the cable connection running from your house to the junction. Anyone been digging around your area recently?

Post by **Vympel** » 2006-12-15 04:34am

Dargos wrote:looks more like something outside of your house Vympel. third hop is when it times out. So it could be the cable connection running from your house to the junction. Anyone been digging around your area recently?

Not to my knowledge, but then, I'm not here all day ...

We had Foxtel Digital replace our analog cable TV here yesterday, but the problem started before then, so I think that's coincidence ...

Post by **Vympel** » 2006-12-15 04:37am

What the frak? I just rang them- apparently they're getting higher than expected call volume and are asking users to switch off their modems and PCs for ten minutes then turn them back on. I'm now on hold.

Velthuijsen · Post by **Velthuijsen** » 2006-12-15 04:38am

[edit]
Oh great in the time it took me to type this up you've found out that it is most likely your ISP
[/edit]

Vympel wrote:Running Spybot S&D now .... will see what comes up.

EDIT: 77 problems- all fixed. I hadn't run it since getting the PC, but I can't imagine they'd be responsible for this?

Problem still occuring after getting rid of them.

I can result in problems but a spyware infestation of that magnitude comes with it's own trojans, downloaders, rootkits and possibly SMTP server trying to download/send out more junk.
If you are really paranoid you could do netstat -a (add -b if you want to know who is opening what).
This shows all ports that are being used. Most are named for standard ports used by windows or loopbacks or ports like 1900 & 4500. It would get worrysome if you have ports 135-139, 445 open (those are most common although some of the more sophisticated stuff out there open random ports.

Dargos · Post by **Dargos** » 2006-12-15 04:41am

hey Vympel..if you like. Give me your IP address and I'll do a trace to you to find out where I die out. You can PM me if you like.

Post by **Vympel** » 2006-12-15 05:02am

I just got off the phone- after scratching his head he went away for about 5 minutes then came back and asked me to turn off my firewall because he thinks something has changed in regards to its setup and it's giving me problems- I can't do that right now- my PC controls the wireless network throughout the house and when my friend set it up (he runs a business) he always went to a certain website to muck around with the settings if he ever needed to make changes- unfortunately I have no idea what the website is. I'll have to call him and ask.

This is what I get for taking no interest in my net connection so long as the thing works, which it has for years.

Zac Naloen · Post by **Zac Naloen** » 2006-12-15 05:11am

Vympel wrote:I just got off the phone- after scratching his head he went away for about 5 minutes then came back and asked me to turn off my firewall because he thinks something has changed in regards to its setup and it's giving me problems- I can't do that right now- my PC controls the wireless network throughout the house and when my friend set it up (he runs a business) he always went to a certain website to muck around with the settings if he ever needed to make changes- unfortunately I have no idea what the website is. I'll have to call him and ask.

This is what I get for taking no interest in my net connection so long as the thing works, which it has for years.

It's not a website, he's typing in the routers IP address into your browser and using its utility.

Find out the make, ask google what it's ip address is and type it into your browser.

InnocentBystander · Post by **InnocentBystander** » 2006-12-15 05:15am

That "website" should be something like 192.168.1.1 or something similar (check your IP address, it would be something like 192.168.x.y. The router's 'website' should be at 192.168.x.1)

The default username on ever router I've ever seen is admin, and the default passwords range from "admin" to "1234" or "12345" to nothing.

This site is good if you can't figure it out

Post by **Vympel** » 2006-12-15 05:27am

Ah frak it, I need to give him a call tommorow or something- I don't have the relevant passwords around here. He's got them at his work.

Bloody internets. I'm normally ok with PC issues, but not the internets.