My games will not install. Need Help

darthkommandant · Post by **darthkommandant** » 2006-12-26 01:31pm

Here's the story, Basically I bought 3 games today at best buy and none of them will install as in setup does not even run. They all say that the disk is not compatible with windows yet the box clearly recommends windows. In case you were wondering the games are Axis and Allies, Company of heroes and Rush to Berlin.

General Zod · Post by **General Zod** » 2006-12-26 02:10pm

I suppose the obvious questions would be: What specs does your computer have and which version of Windows are you using?

What system recommendations do the games list on their boxes? What type of video card do you have? Etc. It's hard to offer any help without any information to go on.

darthkommandant · Post by **darthkommandant** » 2006-12-26 03:57pm

I run windows XP on a dell insperon E1705 with a intel centrino Duo processor.

General Zod · Post by **General Zod** » 2006-12-26 04:11pm

darthkommandant wrote:I run windows XP on a dell insperon E1705 with a intel centrino Duo processor.

Okay. . .getting a bit warmer. Now what type of graphics card do you have, and tell me exactly what kind if any error messages you got when you tried installing. Also, post a link to the exact product from amazon or something so we can get a better idea of whether or not your system meets the requirements to run it.

darthkommandant · Post by **darthkommandant** » 2006-12-26 05:44pm

Im not sure on the graphics card but the message when I run setup.exe is: The disk cannot be read. There is either an error with the disk or it is not compatible with windows.

The funny thing is that the box clearly states that the game is for windows X which is what I have.

Sharp-kun · Post by **Sharp-kun** » 2006-12-26 05:55pm

Sure its not just a buggered disc?

General Zod · Post by **General Zod** » 2006-12-26 05:55pm

It sounds like either a bad disk or your dvd drive is fucked. Just going by what little info I've got. Try taking it back for an exchange, maybe.

darthkommandant · Post by **darthkommandant** » 2006-12-26 06:34pm

Id go with a fucked DVD drive sine the chance of getting 3 buggered disks are unlikely.

General Zod · Post by **General Zod** » 2006-12-26 06:48pm

darthkommandant wrote:Id go with a fucked DVD drive sine the chance of getting 3 buggered disks are unlikely.

Try it in another computer if possible, and try using installing other games to see if anything else comes up.

darthkommandant · Post by **darthkommandant** » 2006-12-26 06:53pm

Well I installed Supremr RUler 2010 about a week prior and experienced no problems. Ill try the second test later tonight. Also thank you very much for the help.

Macross · Post by **Macross** » 2006-12-26 11:01pm

Do you have enough free space on your hard drive?

Sharp-kun · Post by **Sharp-kun** » 2006-12-27 08:13am

Macross wrote:Do you have enough free space on your hard drive?

That wouldn't affect the disc being read.