Computer problems affecting my job, help needed!

[CaptainChewbacca]

I'm a teacher, but right now I just sub. In one of my biggest districts, I'm having trouble accessing their system. The school district has assured me that the problem MUST be on my end, but I've gotten this same message on two different computers:

Server Error in '/' Application.
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ERROR [08S01] [Pervasive][ODBC Client Interface][Client LNA]The ODBC Client Interface cannot access the data source because SQL Connection Manager is not running at the specified port number. Contact your system administrator for assistance.
ERROR [01S00] [Pervasive][ODBC Client Interface]Invalid connection string attribute.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.Odbc.OdbcException: ERROR [08S01] [Pervasive][ODBC Client Interface][Client LNA]The ODBC Client Interface cannot access the data source because SQL Connection Manager is not running at the specified port number. Contact your system administrator for assistance.
ERROR [01S00] [Pervasive][ODBC Client Interface]Invalid connection string attribute.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[OdbcException (0x80131937): ERROR [08S01] [Pervasive][ODBC Client Interface][Client LNA]The ODBC Client Interface cannot access the data source because SQL Connection Manager is not running at the specified port number. Contact your system administrator for assistance.
ERROR [01S00] [Pervasive][ODBC Client Interface]Invalid connection string attribute.]
sfwDo.doMgr.ExScalar(String sSql, HttpContext ctx) +133
sfwUi.uiGenLogin.CheckIfStandby() +38
sfwUi.uiGenLogin.Page_Load(Object sender, EventArgs e) +188
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +50
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

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Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

This seems to me like there's something wrong with the website and NOT me. Should I tell them to damn the policy and let me talk with tech support, or is this something I can fix on my own?

[Dominus Atheos]

Are you getting this message from an on-campus computer or your own personal computer?

Has it ever worked with this computer before? If so, when did it stop working?

What two computers did you get this error on?

[CaptainChewbacca]

Are you getting this message from an on-campus computer or your own personal computer?

My own personal computer.

Has it ever worked with this computer before? If so, when did it stop working?

It worked on this computer all last school year, it started happening this year when classes started. At first if I refreshed or tried to log back in again I could sometimes get the scheduling screen, but now every time I just get that error. The login page looks fine, but as soon as I try to go in, things get buggy. Also sometimes I would get errors on just the left side (where the menu bar is) but not on the whole of the page.

What two computers did you get this error on?

I used two different Dell computers on my home internet connection. I haven't tried to access it from anywhere else. These computers have no trouble with any other internet sites. I thought the trouble might be in my computer which just had its RAM upgraded, but the fact that I get an identical error on both computers troubles me.


edit: I just noticed something. 'Subfinder' is an online portal that many different districts use, and in fact TWO of the districts I sub in use it. My computer is able to access the OTHER district's subfinder system without trouble, or if I do get a glitch a refresh clears it.

[Dominus Atheos]

Well the first thing I noticed when I looked at that error message was this:

The ODBC Client Interface cannot access the data source because SQL Connection Manager is not running at the specified port number. Contact your system administrator for assistance.

I don't know what either of those programs are, but that's either an issue with the school's network, or it may be a problem with your router not forwarding whatever port the program needs. Either way that's something you need to contact the school's IT staff to get resolved.

[TheFeniX]

I would update your .net client. It's included under Optional updates in Windows Update, so Windows won't automatically keep it up to date. Try here if you can't get to it.

I don't have a lot of SQL experience, but when setting up the web portal for our old trouble ticket system (using an SQL database), we got errors similar to this until I loaded .net. Back then though, 2.0 and 3.0 were completely different installs.

[White Haven]

Can you try moving one of the systems giving you the problem onto someone else's network temporarily? Bonus points if you can arrange to try it on the school's internal network. Also, try running the system straight into the modem if possible, instead of through the router. If it works at another site, but not yours, you know it's an ISP/router issue. If it works plugged into the modem directly but not through the router, then it may be a router config issue. From the timing, it's almost certainly something they changed at their end, but it may not be a problem in and of itself, just something that needs to be adapted to once you can narrow down where the problem actually lies.

[CaptainChewbacca]

Thanks for taking a look at things, guys. Apparently I wasn't the ONLY one having problems, I was just the first. The website has been having problems, and it got really bad last night so something got fixed on their end, and now I can get in fine.

Hooray!

[CaptainChewbacca]

I understand that, but it gets complicated because the district contracts its subfinder out, so they don't actually administer it. At any rate, its fixed now