McDonald's Serves Customer A Used Burger

[Kanastrous]

I think that in the interest of fairness to McDonald's we should stop calling the burger used and instead describe it as previously enjoyed.

[Isolder74]

While cause for outrage I don't see why they would willfully serve a burger that had a chunk bitten out of it. Maybe it was a honest mistake.

In addition to working in fast food for 25 years, being an elevator repairmen, and starring in I-man, the customer was also a minister, therefore everything that happens is either a blessing or an offense to God.

You aren't getting away with that one, buddy. I've worked at enough restaurants to know that the only place a returned food idea belongs IS THE TRASH CAN!!!!!! Placing it anywhere else is a willful and inexcusable act of complete complacently and a violation of food safety law. A returned food item should never ever be in a position to served to another customer, EVER, PERIOD, END OF STORY.

I don't care how busy the place is this should never happen.

See there you go using willful without proving that it was willful. Is there evidence that someone didn't leave it on a counter in the middle of a rush and that someone else just didn't notice a forgotten burger and throw it back in the warmer? I did a year at McDonald's (And Burger King at the same time incidentally) and I learned the industry is not over saturated with talent. In fact its more or less designed to forgo critical thinking or even self awareness as a job requirement.

I worked at enough fast food to know that working for minimum wage for a population demanding instant perfection under clusterfuck ready conditions was juuuuuust not for me.

You are not getting off. Not putting in the trash can(or food waste container) is willful negligence and there is no way getting around it. Speechify all you want about wah wah I get minimum wage is no excuse for this type of violation of standard rule breaking. Stop justifying breaches of common sense rules and regulation. A returned burger should never be on the counter to end up back on the service line no matter how much you want to justify it!

[Kanastrous]

Isolder, is it not possible for someone to ineptly fuck up a simple task, without their necessarily have done so willfully?

Looking across the counter (no offense to anyone who's done that kind of work) I have no difficulty at all believing that some of the characters in the silly hats could do something that careless and stupid. Hell, people stupidly and ineptly do shit like fly passenger jets into mountainsides without any willfulness being involved. Seems like burger-handling could occassionally produce some fuckups, too.

[General Zod]

While cause for outrage I don't see why they would willfully serve a burger that had a chunk bitten out of it. Maybe it was a honest mistake.

In addition to working in fast food for 25 years, being an elevator repairmen, and starring in I-man, the customer was also a minister, therefore everything that happens is either a blessing or an offense to God.

You aren't getting away with that one, buddy. I've worked at enough restaurants to know that the only place a returned food idea belongs IS THE TRASH CAN!!!!!! Placing it anywhere else is a willful and inexcusable act of complete complacently and a violation of food safety law. A returned food item should never ever be in a position to served to another customer, EVER, PERIOD, END OF STORY.

I don't care how busy the place is this should never happen.

See there you go using willful without proving that it was willful. Is there evidence that someone didn't leave it on a counter in the middle of a rush and that someone else just didn't notice a forgotten burger and throw it back in the warmer? I did a year at McDonald's (And Burger King at the same time incidentally) and I learned the industry is not over saturated with talent. In fact its more or less designed to forgo critical thinking or even self awareness as a job requirement.

I worked at enough fast food to know that working for minimum wage for a population demanding instant perfection under clusterfuck ready conditions was juuuuuust not for me.

You are not getting off. Not putting in the trash can(or food waste container) is willful negligence and there is no way getting around it. Speechify all you want about wah wah I get minimum wage is no excuse for this type of violation of standard rule breaking. Stop justifying breaches of common sense rules and regulation. A returned burger should never be on the counter to end up back on the service line no matter how much you want to justify it!

I think you're giving McDonald's employees too much credit. It's one thing to say you can't justify it. It's another to say that nobody could be so stupid that they couldn't possibly do it on accident.

[Phantasee]

Willful Negligence. Intentional performance of an unreasonable act in disregard of a known risk, making it highly probable that harm will be caused. Willful negligence usually involves a conscious indifference to the consequences. From 1-866-9-4EDGAR

Not sure it's intentional, Isolder. Negligence, yes, but not intentionally.

[CaptainChewbacca]

I've worked in food service before. If you don't know the 'story' of a food item, you don't serve it. A big-mac box that's on the counter? You MUST ask 'Who's order is this?' and if everyone shrugs their shoulders, you throw it away.

You don't assume the stray burger is perfectly good and fair game, that's how people died. Even if it didn't have a bite, some nutbar could've put something on the burger and left it there.

There are only three possibilities:
1. Someone purposefully served a burger they knew had had a bite taken out of it.
2. They were eating their own burger in the food preparation area and it got put in the mix.
3. Someone made a conscious decision to serve a 'stray burger' without verifying where it had been.

All three possibilities require someone to make a decision to wilfully break proper procedure. If everyone is doing their job, this sort of mistake CANNOT HAPPEN.

[Isolder74]

Willful Negligence. Intentional performance of an unreasonable act in disregard of a known risk, making it highly probable that harm will be caused. Willful negligence usually involves a conscious indifference to the consequences. From 1-866-9-4EDGAR

Not sure it's intentional, Isolder. Negligence, yes, but not intentionally.

Actually it fits the definition very well.

Laziness in no excuse for not putting it where it belongs! It took effort to NOT put it in the trash can. Anything beyond that point is where it stops being willful and becomes a simple mistake.


^ And what he said too!

[General Zod]

Actually it fits the definition very well.

Laziness in no excuse for not putting it where it belongs! It took effort to NOT put it in the trash can. Anything beyond that point is where it stops being willful and becomes a simple mistake.

I'm not sure what the bug up your ass about this is but nobody is saying whatever employee's responsible deserves to get off the hook. We're just saying it's entirely possible it might not have been intentional. It seems you're not capable of recognizing the difference here.

[Kanastrous]

If everyone is doing their job, this sort of mistake CANNOT HAPPEN.

It's like Rock Hudson, from Ice Station Zebra.

"One thing that absolutely cannot happen on a nuclear submarine..."

But you said it yourself: if everyone is doing their job. Okay, perhaps someone screwed up and did not properly do their job. Hardly an act of will. More like an act of omission.

It took effort to NOT put it in the trash can.

I don't know. I have a used kleenex on my desk right now. And with absolutely no effort on my part at all it's staying right where it is, and not getting to the trash can...

[lance]

I've worked in food service before. If you don't know the 'story' of a food item, you don't serve it. A big-mac box that's on the counter? You MUST ask 'Who's order is this?' and if everyone shrugs their shoulders, you throw it away.

You don't assume the stray burger is perfectly good and fair game, that's how people died. Even if it didn't have a bite, some nutbar could've put something on the burger and left it there.

There are only three possibilities:
1. Someone purposefully served a burger they knew had had a bite taken out of it.
2. They were eating their own burger in the food preparation area and it got put in the mix.
3. Someone made a conscious decision to serve a 'stray burger' without verifying where it had been.

All three possibilities require someone to make a decision to wilfully break proper procedure. If everyone is doing their job, this sort of mistake CANNOT HAPPEN.

McDonalds has a pretty high turn over, so its very possible a person was new didn't know what to do. Which would mean that they either weren't trained correctly or didn't remember. With 16 year olds being trained by people who aren't much better than said 16 year olds there is going to be things being done improperly

In addition to working in fast food for 25 years, being an elevator repairmen, and starring in I-man, the customer was also a minister, therefore everything that happens is either a blessing or an offense to God.

Odds are the 25 years of fast food overlapped with some of the other jobs.