Broomstick wrote:There is an art to complaining effectively. I recently had to report an abusive manager to my company, but I made sure that my statements were calm and rational, stuck to the facts, emphasized what could be independently confirmed, and approached from a "violation of company policy and procedures, and possibly exposing the company to liability" rather than "this person was mean to me". But, again, that's something you learn, usually after many years of experience.
I had a toxic supervisor my last job. Real psycho(eight years ago, he was wheeled out of the facility in a straitjacket, and spent a month in the psych ward at St. Francis, in Tulsa), and the stress I was under from him put me in Hillcrest South in Tulsa, and let me tell you, that's no freakin' picnic.
I get back, and, not a week later, the day before(the 13th anniversary of) 9/11, and the day after a former temp came to visit with a knife in his hand and murder in his heart(literally), my supervisor starts screaming, ranting and raving at me like a fucking lunatic. I went to HR, and stated my case to Misty(the HR manager, and head of the company's safety team), exactly by the numbers, way you described it, no drama, no insults, just the facts and the names of those who were witness to the incident in question(which was pretty much everyone else on the line with me).
At the safety team meeting the following week, Misty comes up to me and said, and I quote,"you need to cut [the lunatic] some slack. He's under tremendous pressure, and it comes from the top down."
@Simon_Jester: I've found that actually works with neighbors. Being neighborly sometimes helps as well.
Broomstick wrote: That's why I found the show Undercover Boss so interesting - sometimes the CEO made some very interesting discoveries by doing that.
That happens to be one of my favorite shows. If only all CEOs were amenable to reason.
"Beware the Beast, Man, for he is the Devil's pawn. Alone amongst God's primates, he kills for sport, for lust, for greed. Yea, he will murder his brother to possess his brother's land. Let him not breed in great numbers, for he will make a desert of his home and yours. Shun him, drive him back into his jungle lair, for he is the harbinger of Death.."
—29th Scroll, 6th Verse of Ape Law
"Indelible in the hippocampus is the laughter. The uproarious laughter between the two, and their having fun at my expense.”
---Doctor Christine Blasey-Ford