"Fun" with FedEx

MKSheppard · Post by **MKSheppard** » 2003-09-29 03:24pm

my package was attempted to be delivered at 1:29 PM today, and the fuck
in charge didn't even write the fucking pickup location that I could get my package from on the door slip.

So I call FedEx and I'm on hold and having to deal with a stupid as fuck
relay operator...I'll put a transcript up soon

Bsically, the pickup slip says 3PM I can get my package, but calling Fedex
I find out the fucking dirver isn't back until 5:30 pm, goddamned fucknutted loser

It is not fun doing this:

ALRIGHT MAY I HAVE THE TRACKING NUMBER GA

(insert tracking number)

ALRIGHT MAY I HAVE THE TRACKING NUMBER GA

(insert tracking number)

ALRIGHT MAY I HAVE THE TRACKING NUMBER GA

(insert tracking number)

ALRIGHT MAY I HAVE THE TRACKING NUMBER GA

(insert tracking number)

and so on, and finally, the relay operator mangles the number
when they finally get it, so I have to go through a wait while he
looks up all the deliveries to that area.

MKSheppard · Post by **MKSheppard** » 2003-09-29 03:28pm

So does anyone have any FedEx, UPS, USPS horror stories to tell?

Stravo · Post by **Stravo** » 2003-09-29 03:30pm

What was that you said: if you live in the boonies you still have the same ease of shopping as the city because of Fed Ex?

Post by **Darth Wong** » 2003-09-29 03:44pm

Tee hee ... when I buy stuff, I generally put it in the trunk of my car and drive it home, which is about 15 minutes away. Delivery problems generally aren't an issue

Brother-Captain Gaius · Post by **Brother-Captain Gaius** » 2003-09-29 03:48pm

I recall watching the tracking number online-thingy for a delivery... I watched it get from Florida to here in Denver is a day's time... then watched it sit in "Denver" for several days more, before I finally saw the truck in my neighbourhood at which point I ran the rest of the way home to barely catch the guy before he left...

TrailerParkJawa · Post by **TrailerParkJawa** » 2003-09-29 06:36pm

MKSheppard wrote:So does anyone have any FedEx, UPS, USPS horror stories to tell?

I temped at one company that had UPS as client of their product, but FedEx was their shipper. So when UPS would call with a faulty unit, it was funny to tell them FedEx would drop off the replacement. This would cause all sorts of tension on their end, until I said well, unless you want to pick it up yourselves that would be okay.

Hyperion · Post by **Hyperion** » 2003-09-29 10:26pm

USPS, this is also the reason I no longer ship with them, and I request people I buy things from on ebay to ship UPS.

I ordered a lot of electronic hardware, luckly not very sensitive, it arrives over a week late (I assume 2 work weeks for normal priority shipping just because USPS sucks, it took 3...) and to top it off, there are 3 things immidiately noticable wrong with the package:

1) the corner is torn off and taped up rather badly, the packaging is partly visible
2) the box is literally dripping wet
3) there is literally part of a tireprint on the box

Now how the fuck those monkeys managed to do all of that to one box is beyond me. Amazingly the stuff was undamaged, but they got real close, they missed one of the "things" by less than 1/8 inch.

neoolong · Post by **neoolong** » 2003-09-29 10:37pm

USPS: 3-8 business days should mean 3-8 business days. 15 business days is not 3-8. And when the package is addressed to me, you don't put it on somebody else's mailbox.

UPS: When you say you are going to make a delivery a certain day, you're supposed to do it on that day. Especially when you say so. And when your customer service person says that you're going to do something, you're supposed to actually do it.

I hate them all.

Rye · Post by **Rye** » 2003-09-29 10:41pm

I have a friend whose several custom guitars were lost by UPS, who never recorded the shipment, miraculously.

neoolong · Post by **neoolong** » 2003-09-29 10:47pm

Rye wrote:I have a friend whose several custom guitars were lost by UPS, who never recorded the shipment, miraculously.

Sounds like some people wanted some new guitars.

aerius · Post by **aerius** » 2003-09-29 10:55pm

Rye wrote:I have a friend whose several custom guitars were lost by UPS, who never recorded the shipment, miraculously.

Probably got filtched by the Customs assholes, either that or they're still sitting on a warehouse floor somewhere after some dickhead "misfiled" things.

beyond hope · Post by **beyond hope** » 2003-09-29 11:10pm

I've worked a couple places where we got UPS and FedEx shipments in: they're both bozos. My favorite example would be the time UPS tried to tell us that someone who didn't even work for our company had signed for delivery of a package. Never get a lamp shipped by either: it's the one thing we could count on them to break, every single time. I've seen (and had to file claims for) various and sundry other damage, but the lamps were so predictable it was sad.

The really sad part: LTL delivery is WORSE.

Slartibartfast · Post by **Slartibartfast** » 2003-09-29 11:47pm

Oh yeah, fun fun fun. Last week I bought a 60 dollar game package, and USPS reports it as delivered, but the destinatary hasn't received it. So that's 60 dollars down the drain.

beyond hope · Post by **beyond hope** » 2003-09-30 12:06am

Personally I've had good luck ordering things: I've had some CD jewel cases beat up in shipment, but that's about it (and a jewel case is no problem to replace.) It's only at work that I've seen stuff folded, spindled and mutilated (or just plain lost.)

MKSheppard · Post by **MKSheppard** » 2003-09-30 01:07am

Rye wrote:I have a friend whose several custom guitars were lost by UPS, who never recorded the shipment, miraculously.

Augh, anything expensive, always pay for insurance! That way, your
ass is covered!

neoolong · Post by **neoolong** » 2003-09-30 02:05am

Slartibartfast wrote:Oh yeah, fun fun fun. Last week I bought a 60 dollar game package, and USPS reports it as delivered, but the destinatary hasn't received it. So that's 60 dollars down the drain.

Contact the place you bought it, if it's a store. They should replace it. Or if you paid by credit card, I'm pretty sure you can get the charge cancelled.

Macross · Post by **Macross** » 2003-09-30 03:18am

Slartibartfast wrote:Oh yeah, fun fun fun. Last week I bought a 60 dollar game package, and USPS reports it as delivered, but the destinatary hasn't received it. So that's 60 dollars down the drain.

Had something like that hapen to me once, as it turned it, they delivered it to my neighbors house by accident, and they were on vacation at the time.

Slartibartfast · Post by **Slartibartfast** » 2003-09-30 10:31am

neoolong wrote:
Slartibartfast wrote:Oh yeah, fun fun fun. Last week I bought a 60 dollar game package, and USPS reports it as delivered, but the destinatary hasn't received it. So that's 60 dollars down the drain.
Contact the place you bought it, if it's a store. They should replace it. Or if you paid by credit card, I'm pretty sure you can get the charge cancelled.

Yeah, I did that yesterday. At last Amazon admitted that their stupid system snipped the last part of the address (the one with the suite #) and apparently fixed it and asked me my full address (funny, because it was in the email THEY sent me, since it was a reply "thread" that started with me telling them my correct address).

Whatever happened to the first package is still a mystery tho, because even without the suite number it WAS the correct building, and they never got it.

Andras · Post by **Andras** » 2003-09-30 10:49am

It took a full year for USPS to deliver 250 business cards.

Col. Crackpot · Post by **Col. Crackpot** » 2003-09-30 11:20am

My wife forgot her purse and cell phone at the Queen Elizabeth hotel in Montreal, and didn't realize it until we were halfway through Vermont. So i called the hotel and they agreed to ship it back. Well, a few days later i come home from work and somehow, the deliveryperson from Airborne Express was able to get in the building and left the package on the floor in the hallway in front of my apartment. He just fucking left it there, for anyone to walk off with. Billed me $80 too. On a side note the fellow i spoke with at the hotel seemed very adamant against using the Canada Post. Does it really suck that bad?

CmdrWilkens · Post by **CmdrWilkens** » 2003-09-30 04:21pm

The best I have is a bunch of related UPS stories. We use them as our primary shipper at JCP so we get a pretty sizeable delivery every morning. Part of that delivery, every day, is a portion of our Fine Jewelry (i.e. the expensive stuff that your GF always wants you to be buying her). Anyway around Christmas time an average of 1 in 10 packages will be OBVIOUSLY opened and then repackaged. Hell sometimes the guy pilfering the jewelry from UPS often doesn't bother repackaging the stuff before loading it onto the delivery truck. Its great because the UPS guys HATE dealing with refused shpments and every time the package is anywhere close to that condition I'll refuse it and log the discrepency (which gets them in trouble with our corporate bigwigs).

MKSheppard · Post by **MKSheppard** » 2003-09-30 04:24pm

CmdrWilkens wrote:Anyway around Christmas time an average of 1 in 10 packages will be OBVIOUSLY opened and then repackaged.

Jesus, have you ever managed to set up a sting operation to catch the
fuckers?

CmdrWilkens · Post by **CmdrWilkens** » 2003-09-30 04:29pm

MKSheppard wrote:
CmdrWilkens wrote:Anyway around Christmas time an average of 1 in 10 packages will be OBVIOUSLY opened and then repackaged.
Jesus, have you ever managed to set up a sting operation to catch the
fuckers?

As it turns out the packages usually arrive the next day repacked and they scan in just fine. The main thing is I return it to UPS out of spite, not because they stole (that only happens maybe 1 in 500, so 1 in 50 of the damaged/opened ones).

Laird · Post by **Laird** » 2003-09-30 05:48pm

MKSheppard wrote:So does anyone have any UPS horror stories to tell?

Yeah I do,I worked for them.

I know first hand how your stuff really get treated..

(I did the load of cargo on the plane for a couple years,Then I drove a truck for awhile.)

Was a fun job.

Xon · Post by **Xon** » 2003-10-01 05:40am

MKSheppard wrote:So does anyone have any FedEx, UPS, USPS horror stories to tell?

No.

The Australian postal service actually works.

Its the idiots using it that are the problem(glares are the retards who held my idsl router for 3 weeks without fixing the stupid thing).